Quality S Primary Goal Comic Strips - Page 14
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A vendor says to Dilbert, "Our new version is a step backward in quality and reliability." The vendor continues, "We're counting on your irrational need to have the latest version of every software product." Dilbert responds, "I hate your weasel guts... but I'll take one for home and one for the office."
The Boss says to Dilbert, "You need to socialize your idea with the rest of the department." Dilbert replies, "Socialize? Is that the same as getting buy-in?" The Boss answers, "It's one step below buy-in. It's more like dialoging for feedback." Dilbert says, "Wait...I thought that building consensus was one step below buy- in." The Boss responds, "Just run it up a flagpole and see who salutes." Dilbert asks, "Wouldn't it be better to do a temperature check using a straw man?" The Boss answers, "Maybe... But is that going to inoculate the stakeholders?" A letter from Scott Adams reads, "Dear Reader, If you or anyone you love understands the preceding conversation, you have my deepest sympathy." Signed, "S.A."
The Boss walks into a meeting and says, "Hey, it's a meeting with our favorite customers!" The Boss continues, "It's lucky I was passing by." The Boss continues, "I don't know what this meeting is about but I'm sure it needs some management perspective." The Boss continues, "Our top priority is quality. Our other top priority is price.. and service.. and ..." Headline: One Hour Later. The Boss concludes, "And that's why circles are round." The customer looks at her watch and says, "We flew here for this meeting and you used up all of our time saying nothing." The customer stands up and exclaims, "You stole a day of my life! I will hunt you to the end of time! Revenge will be mine!" The Boss and Dilbert are alone in the conference room. The Boss says, "Is it just me or is that phrase starting to be overused?"
Dogbert says into his telephone headset, "This is Dogbert's Tech Support. How may I abuse you?" The man on the other end of the line replies, "My printer prints a blank page after every document." Dogbert says, "Why would you complain about getting free paper?" The man responds, "Free? Isn't it just giving me my own paper?" Dogbert replies, "Egad, man! Look at the quality of the free paper compared to your lousy regular paper!" Dogbert continues, "Only a fool or a liar would say they look the same!" The man responds, "Now that you mention it, it does seem silkier." Dilbert approaches Dogbert and asks, "What are you doing?" Dogbert replies, "I'm helping people accept the things they can't change."
A coworker comes into Wally's cubicle. The coworker says, "Wally, may I ask you for advice?" Wally responds, "Huh?" The coworker says, "My name is Ted. I'm planning to take the voluntary layoff package." The coworker continues, "Then I plan to use my retirement money to start a business that makes kites out of waffles!" The coworker continues, "In five years I hope to be the world's largest maker of edible kites." The coworker asks, "So, what do you think? I value your opinion." Wally responds, "Ted, who told you that I'd be a good person to ask for an opinion on your idea?" Ted replies, "Alice said it reminded her of the quality of your... ideas." He pauses and then says, "Oh." Wally and Ted are standing hostilely in Alice's cubicle. Alice exclaims, "Alice shoots for the double!!! She scores!!!"
The Boss says to Wally, "Wally, I have to downsize you as soon as you finish your project." The Boss continues, "I trust that your professionalism will prevent you from delaying unnecessarily." Wally responds, "I promise that my timeliness will be surpassed only by my passion for quality."
A disheveled coworker with smoke effusing from his head says to Dilbert and Wally, "Sorry I'm late." The coworker continues, "I left my mission statement paperweight in the sun and it set my cubicle on fire." The coworker continues, "I tried to douse it using my "We are Quality" mug but the handle broke and I got shards."
The Boss says to an employee, "Our CEO's goal is to improve our revenue per employee. So I'm going to fire you and bring you back as a contractor." The employee responds, "Last week his goal was to reduce the number of contractors. So you cancelled my contract and hired me as an employee." The Boss replies, "Well, it looks like someone doesn't like having his cheese moved." The employee looks at The Boss skeptically.
Asok, The Boss, and Dilbert are sitting next to each other at a meeting. Asok raises his hand excitedly and says, "Ooh! Ooh! I know how to solve that problem!" The Boss replies, "Not so fast, Asok." Asok looks sullen as the Boss continues, "This isn't the solution meeting. This is the process meeting." The Boss continues, "Our goal is to develop a process for generating ideas to solve the problem." Wally turns to Asok and The Boss and says, "We don't know how to develop processes. Someone should have a meeting about that." Wally continues, "Someone like... a cross-disciplinary SWAT team in an offsite lockup meeting." The Boss says, "Hmm.. good idea." He then looks at Dilbert from the corner of his eye and finishes, "I guess this meeting is over." Wally continues to talk to Asok as they're walking out of the meeting. He says, "You see, Asok. You can only thwart a meeting by inventing other meetings to act as a firewall." The Boss approaches Asok at his desk and says, "Asok, I'm putting you on a cross-disciplinary SWAT team."
Wally sits across from the Boss. The Boss says, "Wally, now that you have a criminal record, I can't let you work on anything important." Wally replies, "I don't have a criminal record. I gave the police a fake name." Wally approaches Asok the Intern at his desk and says, "You might notice a change in the quality of your assignments."