Helping Customer Comic Strips - Page 14
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Dilbert sits across from the Boss's desk. The Boss asks, "So, what have you accomplished this year?" Dilbert thinks, "I hate performance reviews." Dilbert replies, "Well, I used my empowerment to create a new paradigm." Dilbert continues, "And I teamed across functional boundaries to improve quality." Dilbert continues, "I dare say I was customer-focused and market-driven!" Dilbert holds his arms out and says, "I proactively found excellence in the midst of chaos!" Dilbert continues, "I re-engineered my core processes and embraced change!" Dilbert stands up and bows. He says, "I give you - Dilbert - the perfect employee!" The Boss asks, "Was that sarcasm?" Dilbert replies, "To be honest, I don't know either."
Caption: "Dogbert the consultant" Dogbert stands on a conference table. Dogbert says, "Some customers might complain that the invisible robot they bought from us.." Dogbert says, to Wally and Dilbert, "...is nothing but an empty box.. I will train our support staff to handle those calls." Caption: "Customer's House" A customer talks on the phone in his living room, near an empty cardboard box. He is terrified. The voice on the other end of the phone says, "According to our sensors, he's in your house... and he's watching you."
Dogbert sits on the couch backrest. Dilbert says, "I have an ethical question, Dogbert." Dogbert replies, "I'm here to help." Dilbert asks, "Is it better to give customers a low quality product in a timely fashion . . ." Dilbert continues, "Or is it better to lie about product availability until the bugs are fixed?" Dogbert snaps his paw and replies, "I will need my assistant, Ratbert, to address your ethical question." Ratbert stands next to Dogbert on the backrest. Dogbert says, "Let's say Ratbert is a trusting and innocent customer." Dogbert slaps Ratbert on the back and says, "Suppose somebody abuses his trust like this . . ." Ratbert falls between the couch cushions. Dilbert sits with his leg crossed under him and looks at Ratbert. Dilbert asks, "How does this relate to my situation?" Dogbert replies, "To be honest, I wasn't listening to you."
The Boss tells Dilbert, "I'll be writing your performance review this afternoon." The Boss continues, "But this morning I'm helping my daughter sell cub girl cookies." The Boss continues, "For your shopping convenience I have assigned a name to each volume level." Dilbert reads, "Zero to four boxes is the 'downsizer' volume . . ." Dilbert reads, "Five to eight boxes is the 'low performer' volume level." Dilbert writes on the order form and says, "Let's say six hundred boxes." The Boss says, "Ahh . . . The 'fast tracker.' An excellent choice." Dilbert asks, "What's your daughter's name?" The Boss says, "Ooh . . . Gotta go." Wally says, "I only bought twelve boxes. Now I'm the 'United Way' chairperson." Dilbert says, "I just signed your name for six hundred more."
Tags #meets expectations, #review, #two percent raise, #eighty hour week, #three patents, #make millions, #donated bone marrow, #attendece problem, #cheated on money, #alice, #take advantage, #cheap, #scammed
The Boss sits at his desk and says, "Alice, your performance this year is 'meets expectations.' You get a two percent raise." Alice looks shocked and says, "MEETS EXPECTATIONS?! I worked eighty hours every week!" The Boss replies, "Yeah . . . Well, I expected that." Alice yells, "I earned three patents this year! The company will make millions!!" The Boss says, "Really? Wow. I mean . . . I expected that too." Alice clenches her teeth and shouts, "I donated bone marrow to our biggest customer!!! Twice!!!" The Boss replies, "I noted that under 'attendance problem.'" Alice, Dilbert and Wally sit at a table eating lunch. Alice leans on the table and covers her face. Dilbert tells her, "I told you the bone marrow thing would haunt you." Wally says, "I'm starting to think the time I worked through lunch was for nothing."
Dilbert stands in line at a cash register. He thinks, "Mmm . . . Soon you will be mine, little chocolate bar." The customer ahead of him says, "I think I have exact change." Dilbert smells the candy bar and thinks, "I can smell it through the wrapper." The woman reaches into her purse and says, "Here's a nickel." Dilbert thinks, "I rub it on my arm to get the total body experience." The woman looks into her pocketbook and says, "No, that's a breath mint." Dilbert holds the candy bar over his head and thinks, "I am transported to another dimension." The woman says, "Ooh, a roll of pennies . . . No, lipstick." Dilbert looks at the woman as she says, "I'll give you a check. Where's that checkbook?" Dilbert snatches the woman's purse. Dilbert stomps on the purse while the woman watches. Dilbert stands in front of the counter and says, "What a funny day to forget my wallet." The woman clenches her teeth and looks angry.
Wally drinks coffee in alice's cubicle. Alice says, "Will you please go hang around in someone else's cubicle? I need to finish my project." The boss looks in and says, "Hey I see Wally is helping on the project. Good teamwork, Wally!" Wally says, "I hope you do good work. I have a reputation to mantain."
The Boss and Ted are walking together, carrying their briefcases. Ted says: "Let me do all the talking to the customer." The Boss replies: "Check!" The Boss, Ted, and the customer are sitting at a table. The Boss says to the customer: "You'd better make up your mind fast. We plan to discontinue that product any day." Walking back from the meeting, the Boss says to Ted, who is turned away from the Boss and looks angry, "Well, excuse me for trying to fill a lull in the conversation."
DISCOUNT BROKERAGE: Dogbert says to a prospective customer, "You can only open an account if you meet my stringent requirements." Dogbert says, "True or false: Money evaporates because of photo-synthesis." The prospective customer replies, "True?" Dogbert says, "You're in." The customer thinks, "Don't yell yee-haw!"
DISCOUNT BROKERAGE: A customer is sitting across the desk from Dogbert. The customer asks, "Can you give me free investment advice?" Dogbert replies, "Sure." Dogbert yells at the customer, "Give me all of your money now now now!!" The customer asks, "What if I paid sor some advice?" Dogbert says, "It's the same except my ears don't flip up in a threatening manner."