Train Support Staff Comic Strips - Page 14
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Wally: "Your staff meeting will take an hour of my life that I will never get back." "If you let me skip the meeting, I will agree, to die an hour earlier to make up the difference." Dilbert: "He agreed?" Wally: "Yes, and I'm going to use that extra hour of deadness to haunt hum."
"I need you to accompany me on an important sales call." "Me?" "You're my secret weapon." "Well, okay." "What's your name?" "I'm Ed, from sales." "Only two companies make this type of product. The prices are identical." "The difference is that our engineering staff brings genius and innovation to everything it touches." "Whereas my competitor employs this loser." "Really? I wondered why you didn't look familiar." "Sold!" "You helped make a sale?" "Why does everyone act all surprised?"
"My job could not be more meaningless." "I'm looking at my new Director of Post-Decision Support!" "After I make a decision, your job is to figure out why it was the right one." "Save those tears of joy for later. We've got work to do!" "SOB!" "I decided to outsource our nuclear contracts to North Elbonia." "And in return, they'll give us food, if they ever figure out how to grow any." "I expect some fallout from this decision." "Me too." "On the plus side, it won't be long before there's a government reward for killing him."
Asok: "I heard that you got approval to hire a new Senior Engineer." "As an intern, I have performed all the functions of a Senior Engineer for the past five years. I am now ready for promotion." The Boss: "I plan to hire someone from outside the company." "Must control tiny fists of intern fury." The Boss: "I have the approval to fill the Senior Engineer position but there's a ban on hiring new interns." "So, if I promote you, my empire... oops... I mean my department won't grow." Ask: "Gaaaa! My despair has turned into a searing psychological pain! Ow ow ow!" "That reminds me, I need you to train the new guy."
The boss; I need help motivating the staff. Catbert: what have you already tried? The Boss: Threats, belittling, humiliation, empty promises, berating, slogans , posters and bullying. Catbert: hmmm...we can't praise them or they'd as for raises. Catbert: Maybe they can be motivated by the importance of their work. The boss: their work is making second rate products to sell to idiots so our executives can afford trophy wives. Catbert: have you tried yelling until your face turns purple? The boss> make three copies, please!!!! Carol: This is new.
Dogbert is sitting at a computer. He says into a telephone headset, "This is Dogbert's Tech Support. How may I abuse you?" The customer on the other end of the line responds, "Finally!! It took me an hour to penetrate your inscrutable audio menu system!" The customer continues, "Then I waited in queue for forty minutes!" The customer says, "My problem is that my computer keeps freezing..." Dogbert's voice interrupts him, "Not so fast." Dogbert says, "I need to know your name, address, phone number, operating system, e-mail address, serial numbers, software versions and video drivers." The customer clenches his teeth and shakes his fist as Dogbert's voice continues, "Then I'll put you in queue for the low-level technician who can only tell you to reboot." Dogbert continues, "He'll ask you the same questions for reasons that will baffle you." The customer asks, "But eventually you'll solve my problem, right?" Dogbert's voice replies, "Sure, if your problem is too much optimism."
Dogbert Consults. DOgbert: "Your network-security product is buggy and complicated." "Your used guide is an inspired work of pure evil." "And your tech-support department is an inebriated chimpanzee with a typewriter." "One strategy would be to fix all of those problems." The Boss: "What's the other strategy?" Dogbert: "Sell consulting services to your victims... I mean customers!" The Boss: "I'm so happy, it's making my hair quiver!" "But what do we do when our consultants can't make our products work either?" Dogbert: "They're paid by the hour." The Boss: "QUIVER!!"
Dogbert says into his telephone headset, "This is Dogbert's Tech Support. How may I abuse you?" The man on the other end of the line replies, "My printer prints a blank page after every document." Dogbert says, "Why would you complain about getting free paper?" The man responds, "Free? Isn't it just giving me my own paper?" Dogbert replies, "Egad, man! Look at the quality of the free paper compared to your lousy regular paper!" Dogbert continues, "Only a fool or a liar would say they look the same!" The man responds, "Now that you mention it, it does seem silkier." Dilbert approaches Dogbert and asks, "What are you doing?" Dogbert replies, "I'm helping people accept the things they can't change."
Wally addresses a meeting, "Now for the highlight of the staff meeting: The Wally Report." Wally continues, "Yesterday I was getting my hair styled as usual." Wally continues, "But this time I forgot to remove my glasses, and what I saw was disturbing." Wally continues, "The stylist was using a nose-hair trimmer to cut my hair!" Wally continues, "I protested. But she said she's been doing my hair that way for years." Wally continues, "She said it just, 'seemed right.'" Wally raises his arms and exclaims, "Tempers flared. I threw some hair gel. A salon brawl broke out!" The Boss asks, "Don't we use the same stylist?" Wally replies, "That would explain why she has a plunger."
Wally says to The Boss, "I'd like to work flex time." Wally says, "I'll work for five hours before anyone else gets to the office..." Wally says to The Boss, "Then I'll take a break for ten hours..." Wally says, "Then I'll work five more hours after the witnesses... er... co-workers go home." Wally says, "You'll know I'm working hard because my cubicle will be filthy." Wally says, "But I have to be perfectly honest: There's a down side to this plan." Wally says to The Boss, "I would miss your staff meetings that I cherish so much." Wally says to Dilbert, "I'm having trouble keeping my clever schemes separate from my sarcasm."