Helping Customer Comic Strips - Page 15
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Wally: My accomplishment this week was helping Alice finish her project in a timely manner." Alice: "You didn't do anything to help me." Wally: "Sure I did." "Remember when I came to your cubicle to ask for some data I need for my project?" "You said you were too busy, and shooed me away." Alice: "If I had insisted on doing my job, you would have had less time to do yours." Wally: "It's called teamwork." "Are we still big on that?" Alice: "Must control...First...Of...Death."
Ratbert: I'd like to buy some snow tires for a refrigerator. CLerK: "This is a lingerie store. Get lost before I stomp on your tail." Ratbert: "I think I debunked the theory that the customer is always right."
The Boss: "Asok, I need you to fill in at tech support for a few days." "You'll be the guy who asks the customer for information, then transfers the call to another person who asks exactly the same questions." Asok: "Wouldn't that make me a barrier to progress?" " The Boss: Only if the other guy actually helped."
The Boss: Dilbert, I need you to help Ted on his project. Dilbert: If Ted's project succeeds, who will get the credit? The Boss: Ted will. It's his project. Dilbert: What if it fails? The Boss: That would be your fault for not helping him enough. Dilbert: If I spend my time helping Ted, my own projects will suffer. The only way this makes sense is if my projects are unimportant and so am I. The Boss: If it makes you feel any better, Ted and his projects are unimportant too.
Dilbert: My project is on hold. Do you need any help on yours? Alice: Sure. Call these customers and tell them we can't deliver on time or with the features they need. Dilbert: Do you have any tasks that don't feel like getting waterboarded on your birthday? Alice: And tell them the price went up."
Asok says, "Wally, how do you keep up with all of the changes in technology?" Wally says, "Chasing knowledge is a fool's game, Asok." Wally says, "I use experience to answer questions without the burden of knowledge. Observe." A man says, "Wally, if we upgrade our servers, would that solve our network problem?" Wally says, "If the problem is the servers, yes." The man says, "I'll ask someone else." Wally says, "There goes another satisfied customer."
Dilbert says, "How much do I owe you in legal fees for helping me win my lawsuit?" Dogbert says, "My fee is 100% of the jury award plus I get to call you names that sound worse than they are." Dilbert says, "That doesn't seem fair." Dogbert says, "You're an analog."
Dilbert says, "My company sent me to give money to a hobo. It's our way of helping the local community." Dilbert says, "I'm authorized to give a million dollars to one of you." A hobo says, "How do you decide which one?" Dilbert says, "Maybe you could fight for it." The other hobo says, "Say 'go.'"
A man says, "Hi, I'm a customer of your commercial sales division." "The man says, "I heard you would be the best person to answer a technical question..." Dilbert says, "I don't work in that division." The man says, "I know. It's just a quick question." Dilbert says, "If I tell you something different from what the commercial division tells you, I'll get in trouble." Dilbert says, "But I'll also get in trouble for not helping a customer." Dilbert says, "My safest course of action is to fake my own death." The man says, "You're a bad actor." Dilbert says, "It isn't polite to insult the dead."