Value Added Support Comic Strips - Page 15
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The Boss says to Wally, "I have an assignment for you that has no value whatsoever to the company." The Boss continues, "For reasons of company politics, I need to pretend I'm doing something in that area." Wally approaches Dilbert and says, "So, you're doing actual work. What's that all about?"
Dogbert is sitting at a computer. He says into a telephone headset, "This is Dogbert's Tech Support. How may I abuse you?" The customer on the other end of the line responds, "Finally!! It took me an hour to penetrate your inscrutable audio menu system!" The customer continues, "Then I waited in queue for forty minutes!" The customer says, "My problem is that my computer keeps freezing..." Dogbert's voice interrupts him, "Not so fast." Dogbert says, "I need to know your name, address, phone number, operating system, e-mail address, serial numbers, software versions and video drivers." The customer clenches his teeth and shakes his fist as Dogbert's voice continues, "Then I'll put you in queue for the low-level technician who can only tell you to reboot." Dogbert continues, "He'll ask you the same questions for reasons that will baffle you." The customer asks, "But eventually you'll solve my problem, right?" Dogbert's voice replies, "Sure, if your problem is too much optimism."
Headline: Dogbert the Headhunter. Dogbert is meeting with a client. He says, "We'll need to reword the CEO section of your resume." Dogbert continues, "For example, there's never a right time to use the word 'plundered.'" Dogbert continues, "And instead of 'suckers ignored our P/E ratio,' say you 'enhanced stockholder value.'" The client replies, "Wow. You're good."
Dilbert: Im taking my business case too some venture capitalists. Im hoping that their wisdom and resources will make it a billion dollar company. Dilbert: Would you like some free stock? Dogbert: BAH! Dilbert: What would I do without the support of my loved one? CEO: What would the cash flow look like if.... ....Revenue was zero, microsoft and IBM entered the market , your factory burned down and a piano fell on your head? And what about civil unrest, lawsuits, natural disasters and locusts? Dilbert: ...Then the little one slapped me. Dogbert: Now RE_E_EL them in.
The Boss points to a slide of a man making a funny face and says, "We've expanded our customer disservice program." The Boss points to the next slide of a technician saying, "Uh.. reboot." The Boss continues, "...Doubled our unhelpful technical support advice." The next slide is of a customer leaning back with one hand on the phone and the other holding his stomach, saying, "So... hungry." The Boss continues, "... Stretched our telephone hold times to lethal durations..." Wally, Dilbert, and Alice listen as The Boss' voice continues, "... And cleansed our online support database of all useful articles." The Boss says, "Our goal is to force customers to form support groups." The Boss continues, "Over time, with luck, we'll train customers to do our manufacturing and shipping, too." Wally raises his hand and asks, "May I train a customer to do my job?" The Boss replies, "Sure." A little boy sits in front of a computer with a cup of coffee in his hand. He asks Wally, "So.. what do I do?" Wally responds, "You're doing it."
The Boss pokes his head in to Dilbert's cubicle and says, "Double the revenue estimates and make sure the research supports it." Dilbert responds, "But.. but... it's too late! The research is done, and it won't support higher revenue!" Dilbert is sitting on a doctor's table, shivering. The doctor flashes a light on Dilbert's face and says, "Your stress is from a combination of drive-by- management and a flashlight in your eyes."
Dilbert approaches Wally and says, "Alice moved into the corner cubicle and claimed control over the window shades!" Wally exclaims, "Gaaa!!" Dilbert says, "Our life support systems will be in the hands of a madwoman!" Wally is sweating and panicked. He says, "Maybe she'll be kind." Alice is holding on to a giant magnifying glass that she's attached to her cubicle wall."
Alice says to the man in the apron, "Bobby, I'm looking for a stay-at-home husband to support my career." Bobby responds, "I'm sorry - I was thinking about chocloate, and I didn't hear a word you just said." Bobby walks away and says, "Br-r-r-r, I'm cold. Now I'm hot. Now I'm cold!" Alice thinks, "This will take some work."
Alice is walking outside, she approaches The Garbageman and asks, "Would it be wrong to marry a man for his homemaking skills?" The Garbageman replies, "Do a present-value cash-flow comparison of marriage versus the equivalent service from trained monkeys." Bobby is sobbing. Alice consoles him, "It's not you.. it's me... and a world wide oversupply of monkeys."
The Boss addresses a meeting, "The company will be taking a one-time charge to write down the value of our merger." The Boss continues, "The number is so large that it has no name. Our marketing department is on it." A co-worker raises his hand and says, "Let's see a show of hands for 'Frooglepoopillion.'"