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 - Dilbert by Scott Adams

Share April 16, 2017's comic on:


Tags #waiter, #restaurant, #service industry, #impatient, #patience, #complaining

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Waiter: Here are your french fries. Dilbert: Gaaaa!!! I have no salt. Waiter: I will bring the salt right away. Dilbert: No, you won't. This isn't my first time eating out! You say you will bring salt, but you will be distracted by another table. I will sit here in anger while I watch you do things that do not involve bringing me salt. As the temperature of my fries drops, my cortisol levels will increase. In five minutes I will hate your guts and this restaurant, too. I also need ketchup. Waiter: That will take a little longer.

Re Accomodation On The Flight

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Re Accomodation On The Flight - Dilbert by Scott Adams

Share May 17, 2017's comic on:


Tags #air travel, #airlines, #customer service, #overbooking, #flight

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Flight Attendant: The flight is overbooked and our algorithm selected you for re-accommodation. Dilbert: What exactly does "re-accommodation" mean in this context? Oh.

Why Did The Algorithm Bump Dilbert

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Why Did The Algorithm Bump Dilbert - Dilbert by Scott Adams

Share May 18, 2017's comic on:


Tags #airlines, #air travel, #flight, #overbooking, #customer service

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Dilbert: Why did your algorithm pick me to be bumped from the full flight? Is it because I had the lowest-cost ticket? Agent: It was that plus your lack of upper body strength.

Make It Hard To Uninstall

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Make It Hard To Uninstall - Dilbert by Scott Adams

Share July 21, 2017's comic on:


Tags #customer service, #business strategy, #sales, #deception, #business

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Boss: Don't focus so much on making the software do what our customers want it to do. Just make it hard for users to uninstall it. Dilbert: Why would they buy it in the first place? Boss: A big part of our strategy involves lying.

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 - Dilbert by Scott Adams

Share September 03, 2017's comic on:


Tags #customer service, #loyalty program, #survey, #frustration

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Man: Would you like to sign up for our customer loyalty program? Dilbert: Why would I do that? Man: If you don't we'll overcharge you on your purchases. But if you sign up, we will add a new level of complexity to your life that will make you hate us. Dilbert: I'll stick with the customer disloyalty program. Just overcharge me and I'll never come back. Man: You can get ten percent off your purchase today if you fill out an online customer survey and enter our store code. Dilbert: Please just overcharge me and let me leave! Man: I almost hesitate to ask which extended warranty option you want.