Acute Design Flaw Comic Strips - Page 17
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Dilbert: The electronic suggestion box project is halfway done. The original design called for a bos that scans and digitizes suggestions written on paper and emails them to the appropriate manager. Then the device shreds the original paper suggestion to make room for more. I already built the box and the shredder. I'll need additional funding to finish the scanning part. Boss: We don't have any flexibility in our budget. Let's just deploy what you have. Dilbert: All I have is a box that shreds suggestions before anyone reads them. Boss: Don't let perfect be the enemy of good.
dilbert: i engineered a totally safe design for nuclear power plants. ceo: how sure are you that it is safe? dilbert: one hundred percent. ceo: just keep it away from my town. dilbert: maybe it wasn't an engineering problem after all.
boss: i hired a sadist to design our user interfaces. i realize this isn't ideal, but no one else wanted the job. dilbert: why would our customers buy a product designed by a sadist? boss: it's called stockholm syndrome.
dilbert: how are the tech support calls going? dogbert: great. i'm blaming all of our product flaws on climate change, and people are totally buying it. dilbert: that doesn't make sense. dogbert: you'd be surprised how little that matters.
boss: your slide deck is too well-designed. it suggests you spend too much time on things that are not important. asok: you don't give me important tasks. boss: that's no excuse for good design.
dogbert: i've designed these over-ear headphones for maximum customer annoyance. the charging port is only on one side, so the user has a fifty percent chance of guessing wrong. and the charger only fits if you put it right-side up. to increase the frustration, i made the plug look the same on both sides. best of all, the plug is so poorly designed that half the time it doesn't seem to fit, even when you put it in correctly. i made the headphones black, so you can't easily find the charger hole in low light. ninety percent of users will be cursing us every time they try to recharge. customers won't know any of this until after they purchase. boss: ship it.
dilbert: your method of calculating the safety statistics is flawed. monkey man: wow. wait until i tell everyone you don't think safety matters. dilbert: i...didn't say that. i'm talking about the way you measured it. monkey man yelling: it's too late to walk it back now! dilbert: i'm not "walking it back." i'm clarifying. monkey man: there's nothing to clarify, you hate safety. dilbert yelling and waving arms: stop putting words in my mouth!! i'm a better authority on what i think than you are!!! boss in hallway: what was all that yelling about? monkey man: dilbert thinks safety doesn't matter.