Helping Customer Comic Strips - Page 17
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You're in charge of installing the system that Lyin' John sold to our biggest customer. "Lyin' John neglected to include the network and server in his sale. This is a financial sinkhole." "You take the joy out of delegating."
"Per your suggestion, I asked our customer to voluntarily pay us more money to cover our bidding error." "It might surprise you to learn that our customer doesn't like that idea." "You probably made it sound like a bad thing."
Our sales guy vastly underbid a job. Now it's my project to install the system in a way that's profitable. "Blame your customer for underspecifying the features then charge her through the nose for change orders." "Three million dollars for an electrical plug?" "The base model uses a potato battery."
The Boss: My doctor says it will be easier if I diet with a buddy. Do you want in on this? Tina: Good lord. I think I just developed an eating disorder! The Boss: They say the first 20 pounds are the easiest. Tina: NOT HELPING!"
Customer: I'd like to do business with your company, but I'm concerned that the only beverage you can afford to offer me is water from the restroom sink... and I need to bring my own cup. Dilbert: I also offered to fill the sink and let you lap it out. Customer: And now I'm thirsty!
Boss: Take a company car and meet a customer at our data center on Montgomery and Pine. Dilbert: I can't drive to an unfamiliar place with Alice. She'll spend the entire trip arguing with the GPS navigation system. Boss: No one does that. Dilbert: Allow me to demonstrate. My phone says we should take this route. Alice: What?! Is it crazy? We are not taking 880! Change your mind! Change your mind! Change your mind! Dilbert: It gets worse. Alice: If you listen to this liar, I will end you.
Coworker: Emergency! I can't find my phone and I"m late for a customer meeting. Dilbert: Maybe it's with your company I.D. badge that you had to drive all the way home for this morning. Alice: It might be with your keys that you lost after lunch. Dilbert: Maybe it's under that critical folder that you couldn't find before your last meeting. Alice: Maybe it's wherever you created your last self-generated crisis. Coworker: I just remembered I put my phone in my purse because the battery is dead. Has anyone seen a small, brown purse?
CEO: Our machine learning technology allows us to track customer preferences and use that knowledge to manipulate them. Dilbert: That seems like the step that happens right before the machines take over the earth and annihilate all humans. CEO: There's always one person in every crowd who says that. Dilbert: Not for much longer, apparently.
Dilbert: My project is on hold. Do you need any help on yours? Alice: Sure. Call these customers and tell them we can't deliver on time or with the features they need. Dilbert: Do you have any tasks that don't feel like getting waterboarded on your birthday? Alice: And tell them the price went up."