Quality Features Comic Strips - Page 18
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Wally: I asked the other engineers to help me develop my double-handed coffee mug invention. Now it is bloated with useless features and not dishwasher safe. Maybe you should cancel the project. Boss: Are you okay with that? Wally: I've never been a big fan of the implementation phase.
Wally: Do you mind if I take Steve Jobs' advice and practice meditation and mindfulness? Science says meditation can reduce stress and make me more productive. And obviously it worked for Steve Jobs, so there's that. To the untrained eye, it will seem as if I am napping. But in reality, I will be quieting my mind to boost creativity. Boss: Meditate on your own time. Wally: Wow. That just stressed me out and shut down my creative juices. Boss: Just do your job! Wally: Because quality doesn't matter?
CEO: Congratulations to everyone who worked on our new laptop design. As I call your name, come up and get your certificate of accomplishment. Alice was in charge of the hardware and won several design awards. Dilbert was in charge of the award-winning software. And... Wally designed the power brick that weighs more than the laptop...and comes apart for no apparent reason. We probably won't show this in our ads. Wally: Hey, I worked on that for almost an hour!
Dilbert: You assigned a pack of idiots to my project team. Boss: We can't afford to hire good people. Dilbert: How am I supposed to create world-class products with a team of disruptive idiots? Boss: Try working extra hard. Dilbert: You want us to be more energetic about our bad decisions? Boss: You also have to put in the hours. Dilbert: Are you saying bad decisions, plus long hours, plus lots of enthusiasm, produces great engineering? Boss: Not if you stand around yacking about it all day.
Boss: When will you have that done? Dilbert: Two weeks. Boss: Can you do it faster? Dilbert: Yes. All I need to do is lower the quality. Dilbert: Tell me what your minimum acceptable quality level is and I'll tell you when you can have it. Boss: I want it in one week. Dilbert: I can do that at 50 percent of planned quality. Boss: Why does it feel as if I'm not really managing anything here? Dilbert: Maybe you could go manage someone else now. Boss: I can't tell if I'm doing my job now. Dilbert: Is it your job to prevent me from working?
Boss: When do you expect to finish your project? Dilbert: Never. Boss: That's your plan? Dilbert: No, my plan is to be done in a week. You asked me what I expect. I base my expectations on the quality of people you assigned to my project without asking my opinion. The time-wasters outnumber the productive people on the team by three to one. Under that scenario, plus your total lack of leadership, the world will end before this project does. Boss: Then why is your plan to be done in a week? Dilbert: Because you don't like it when I tell the truth. Boss: Let's compromise on two weeks. Dilbert: Can we set those two weeks on auto-renew?
Dilbert: It took me six months to get a reservation here. I hear the food is amazing. Woman: It sounds fantastic. It's too bad I'm on a cucumber diet. I can only eat cucumbers after five o'clock. Dilbert: Well, it seems you have squandered my invitation to fine dining. Now my plan of sharing a culinary adventure is just a sad commentary on the casual rudeness of life. Can I expect you to complain about the quality of your cucumber and send it back? Waiter: We don't have cucumbers.
Alan, From Quality Assurance. Boss: Is it true that the only thing you have been doing is assuring people we have quality? Alan: I don't like to tel people how to do their jobs. Boss: Telling people how to do their jobs is literally your job. Alan: In that case, stop doing all of this.
Man: Wally, I need you to add a feature to the legacy system while we wait for the new software to go live. Wally: My job is to prevent people such as you from adding features to our legacy system. Man: But it's my job to make you do it. Wally: One of us has a terrible job.