Customer Retention Comic Strips - Page 19

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212 Results for Customer Retention

View 181 - 190 results for customer retention comic strips. Discover the best "Customer Retention" comics from Dilbert.com.

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 - Dilbert by Scott Adams

Share August 05, 2007's comic on:


Tags #vendor, #wait to buy, #new model, #sales, #negotiate, #business

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Dilbert: When do you expect to come out with a new model? Vendor: In about two months. Dilbert: I'll wait and buy the new model. Vendor: Did I say two months? I meant never. Dilbert: Never? That must mean your company is going out of business and won't support this product. Vendor: What's a length of time between two months and never that would cause you to buy now?" Dilbert: One year. Vendor: Our new model comes out in a year. Dilbert: I'll wait until then. Vendor: You're the worst customer ever."

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 - Dilbert by Scott Adams

Share August 12, 2007's comic on:


Tags #prepare proposal, #prodcuts, #expertise, #figure out, #expensive bidder, #bid low, #essential upgardes, #randomly assigned, #create lies, #proposal, #can't win

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The Boss: "Prepare a proposal for this customer." Dilbert: "Why me?" "You were walking by. I had it in my head." "We can't win this business. We don't have the right products or expertise." The Boss: "Just say we do. We'll figure it out later." Dilbert: "They know we don't. And we'd still be the most expensive bidder." The Boss: "Bid low. We'll make it up with change orders and unexpected essential upgrades." Dilbert: "In other words, I've been randomly assigned to create lies for a proposal we can't win for a service we can't perform." The Boss: "You make competing sound bad."

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 - Dilbert by Scott Adams

Share November 01, 2007's comic on:


Tags #always wrong, #recommend shopping

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RatBert: I'm always wrong about everything. What can I do to fix that? Dogbert: "I recommend shopping. The customer is always right." Ratbert: "Shopping makes me smart?!!" Dogbert: "You aren't shopping yet."

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 - Dilbert by Scott Adams

Share February 13, 2005's comic on:


Tags #erased data base, #laptop, #prototype, #blamed boss, #set up boss, #erased, #screamed

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Asok: "La-la-la-la-la... oops." "I inadvertently erased our entire customer database and all of the backups." "How can I explain this to our pointy-haired boss?" "Grab your laptop and follow me." "It's only a prototype. So whatever you do, don't touch anything." "GAAa!!! YOU ERASED THE CUSTOMER DATABASE!!" "ALL OF THE BACKUPS, TOO, YOU STUPID, STUPID #*@!*!" "I should've stopped before #*@!*!"

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 - Dilbert by Scott Adams

Share November 20, 2005's comic on:


Tags #scarf retrun, #salesman, #computer, #1000 returns, #compulsive, #company policy, #harvest organs, #sell ebay, #dilmom, #technology

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"I'd like to return this scarf." "What's wrong with it?" "It isn't um...scarfy enough." "I'll just run your card through the computer and..." "Uh-oh...You're on our Bad Customer list. You've returned over a thousand items to this store." "In fact, you've purchased and returned this same scarf seventeen times." "Company policy says that I have to harvest your organs and sell them on eBay." "It was good while it lasted."

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 - Dilbert by Scott Adams

Share August 08, 2004's comic on:


Tags #credit reporting company, #data, #death, #debilitating, #health problems, #low cost provider, #ruined lives, #medical

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Dogbert: Im starting a credit reporting company. I'll be the low cost provider because all of my data will be wrong, Dilbert: what will you do when people call and complain that you ruined their lives? Dogbert: I'll put them on hold until their frustration turn into debilitating health problems. Their last words will be AAAGH!!!! I only wanted to buy a minivan! Death will accomplish what customer service could not. Dilbert: Im just curious: Do you have nay qualms about your business plan? any at all? Dogbert: Im not sure. do qualms make you wag?

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 - Dilbert by Scott Adams

Share March 02, 2003's comic on:


Tags #abuse, #audio menu system, #freezing, #love problem, #low level technician, #same questions, #too much optimism, #waited in que, #tech support

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Dogbert is sitting at a computer. He says into a telephone headset, "This is Dogbert's Tech Support. How may I abuse you?" The customer on the other end of the line responds, "Finally!! It took me an hour to penetrate your inscrutable audio menu system!" The customer continues, "Then I waited in queue for forty minutes!" The customer says, "My problem is that my computer keeps freezing..." Dogbert's voice interrupts him, "Not so fast." Dogbert says, "I need to know your name, address, phone number, operating system, e-mail address, serial numbers, software versions and video drivers." The customer clenches his teeth and shakes his fist as Dogbert's voice continues, "Then I'll put you in queue for the low-level technician who can only tell you to reboot." Dogbert continues, "He'll ask you the same questions for reasons that will baffle you." The customer asks, "But eventually you'll solve my problem, right?" Dogbert's voice replies, "Sure, if your problem is too much optimism."

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 - Dilbert by Scott Adams

Share July 20, 2003's comic on:


Tags #functions to outsorce, #dont do well, #management, #sales, #quality control, #core competenece, #brown table startegy, #business

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Dilbert points to a slide and says, "As requested, I put together a list of functions we should outsource." Dilbert continues, "I limited my list to things we don't do well." The Boss and Wally listen as Dilbert's voice continues, "Marketing, quality control, engineering, finance, human resources, and customer support." Dilbert says, "That leaves us with our core competence..." Dilbert continues, "... Sitting around a brown table." Dilbert says, "And, of course, our ability to speak honestly without fear of retribution." The Boss says, "You will never get another raise as long as I'm alive." Dilbert responds, "Well, that puts a lot of pressure on the brown table strategy."

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 - Dilbert by Scott Adams

Share October 12, 2003's comic on:


Tags #new version, #every feature, #current version, #leapfrog competition, #better products, #pile of crud

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The boss: "Hey, it's a customer!" The boss: "You're in luck; our next version has every feature you'll ever want!" Man: "It does?" "I was ready to buy your current version... but I guess I'll wait." The Boss: "When will our new version be ready?" Dilbert: "In a year." "The new version will leapfrog our competition." Man: "Leapfrog? That implies that they have better products right now." The Boss: "BUY OUR PRODUCT, YOU STINKIN' PILE OF CRUD!!" "SLAP!" "I have to run. Try not to blow the sale."

Thank you for voting.
 - Dilbert by Scott Adams

Share April 28, 2002's comic on:


Tags #meeting with favorites, #management perspective, #top priority, #price, #service, #circles are round, #flew in, #ate up time, #stole a day, #revenge

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The Boss walks into a meeting and says, "Hey, it's a meeting with our favorite customers!" The Boss continues, "It's lucky I was passing by." The Boss continues, "I don't know what this meeting is about but I'm sure it needs some management perspective." The Boss continues, "Our top priority is quality. Our other top priority is price.. and service.. and ..." Headline: One Hour Later. The Boss concludes, "And that's why circles are round." The customer looks at her watch and says, "We flew here for this meeting and you used up all of our time saying nothing." The customer stands up and exclaims, "You stole a day of my life! I will hunt you to the end of time! Revenge will be mine!" The Boss and Dilbert are alone in the conference room. The Boss says, "Is it just me or is that phrase starting to be overused?"