Quality Features Comic Strips - Page 2
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The Boss thinks, "I've had enough of those wimpy management techniques like 'empowerment' and 'quality.'" The Boss stands behind an employee who is wearing a headband with a receiver on it. The Boss says, "Write a BETTER memo or I'll send a strong shock to your head." The Boss presses a button on his belt and the man receives a shock. The Boss looks at the reader and says, "The best part is that it's all subjective."
Dogbert sits on the hassock. Dilbert tells him, "Dogbert, I've found a way to improve the quality of life around here." Dilbert holds a long list. He explains, "I've catalogued and prioritized all of the things that bother me." Dilbert hands him the list and says, "Study the list so you'll know what behaviors are unacceptable." Dogbert looks at the list and says, "Wow! Thanks! This is a real bonanza!" Dogbert continues, "You're right. This certainly will improve the quality of my life!" Dogbert continues, "I think I'll do a 'Top Hundred' countdown. This could amuse me for months." Dilbert thinks, "That didn't go as well as I'd hoped." Dilbert sits at the table eating a bowl of soup. Dogbert sits on the table in front of him and says, "Number 73: 'Clipping my toenails near your soup.'" Dilbert says, "That had better be an onion there."
A man says to Dilbert and Wally, "Hi, guys. I'm Wendell J. Stone the Fourth, recent Stanford MBA and brand new to the workforce." Dilbert and Wally look at each other. Wally says, "Look, 'Wen-dull,' we aren't impressed by your education. At this company it's the quality of your work that counts!" Wendell replies, "I'm your new senior vice president, and I want you to lick the tar off my Porsche now." Wally says, "Okay, but watch the quality of my work!"
Dilbert sits at his desk. The Boss says, "I'm sending you to our plant in Elbonia. I want you to teach them 'quality.'" The Boss continues, "I selected you because you've been there and you know their language." Dilbert replies, "They speak English." The Boss says, "Oh, then I guess it's because I hate you."
Dilbert says to three Elbonians, "I've been sent to teach you 'Total Quality Management.'" Dilbert points at a visual aid that says "Quality equals good (1950)." Dilbert says, "In the old days, quality was just an empty word meaning 'good.'" Dilbert continues, "Eventually it evolved into a complicated method for transferring your money to business consultants."
Dilbert points to a visual aid and says, "The fishbone diagram helps identify the root cause of problems." Dilbert continues as three Elbonians listen, "In your case, the root problem seems to be that you're a nation of imbeciles . . ." An Elbonian says, "True, but YOU'RE the one who had to draw a dead fish to figure it out." Another man says, "You're in the club! Here's your hat."
An Elbonian says to Dilbert, "Thank you for teaching us 'quality' techniques." The Elbonian continues, "Manufacturing defects are down fifty percent since we all joined 'quality teams.'" The other Elbonian says, "Yes!" The Elbonian asks, "How's our productivity, Yorgi?" Yorgi replies, "Down fifty percent." Dilbert thinks as he walks away, "They're on to me."
Dilbert enters a cave. A door above the sign says "Bureaucracy." Dilbert tells a troll sitting at a desk, "I need to buy an upgrade for my computer." The troll growls. The troll replies, "First, you must write a business case and get five signatures." Another troll jumps onto Dilbert's back. The troll sitting at the desk continues, "Get bids from nine vendors." Another troll approaches Dilbert. The troll continues, "All vendors must be approved by a vote of the vendor approval committee." The troll lists, ". . . Purchase order . . . Budget transfer . . . Legal review . . . Accounting classification . . . Inventory . . ." Several trolls cling to Dilbert's body. The troll explains, "These steps are necessary to prevent employees from doing something uneconomical." Dilbert arrives at home with several trolls clinging to his body. Dogbert asks, ". . . So you suggested a process 'quality audit'?" Dilbert replies, "Yeah, that's the one clinging to my buttocks."
A security guard says, "Have a nice night, Dilbert." The guard continues, "You can rest easy knowing I'll be guarding the building all night." The security guard continues, "To a criminal, this place must look like a big ol' shopping mall." The guard continues, "The cubicles are like little stores, each with it's own selection of quality merchandise." The guard continues, "If you knew where to look, you could get picture frames, postage stamps, clocks, and even footwear." Dilbert replies, "Oddly enough, you and the janitor are the only ones here at night, and yet my snack drawer keeps getting emptied." The security guard looks guilty and says, "It's totally inexplicable. Well, good night." The janitor asks the guard, "Shall we head over to 'Chez Dilbert'?" The security guard replies, "Later . . . There's a sale at 'Wally's Shoe World.'"
Dilbert sits across from the Boss's desk. The Boss asks, "So, what have you accomplished this year?" Dilbert thinks, "I hate performance reviews." Dilbert replies, "Well, I used my empowerment to create a new paradigm." Dilbert continues, "And I teamed across functional boundaries to improve quality." Dilbert continues, "I dare say I was customer-focused and market-driven!" Dilbert holds his arms out and says, "I proactively found excellence in the midst of chaos!" Dilbert continues, "I re-engineered my core processes and embraced change!" Dilbert stands up and bows. He says, "I give you - Dilbert - the perfect employee!" The Boss asks, "Was that sarcasm?" Dilbert replies, "To be honest, I don't know either."