Train Support Staff Comic Strips - Page 2
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ceo: i'm getting reports from your staff that you're a white supremacist. boss wearing face mask and drinking coffee: but i'm not. ceo: we have proof because you follow racists on twitter. boss: what makes you think they are racists? ceo: because they follow you on twitter.
catbert: members of your staff have complained that you are a white supremacist. boss wearing face mask: but...i'm not. catbert: that's not for you to decide. boss: who gets to decide? catbert: people who want your job. it's not a perfect system.
staff in conference room and all wearing face masks. dilbert: we agreed at our last meeting to postpone the version release. tina: no, we agreed to do it sooner. dilbert: i don't think so. who took notes at the last meeting? wally: i did. click wally: forwarding those notes to each of you. dilbert: um...your notes are mostly insults about the intelligence of your co-workers and...some sort of snack list. this is no help at all. wally: don't blame me. i'm not the one who schedules these meetings when i'm hungry.
boss: dogbert, i need you to train asok to fill in for you on tech support. dogbert to asok: the goal of tech support is to convince the caller the problem is on their end. i do this by recommending increasingly difficult things for them to try. eventually they give up, watch and learn. dogbert on call: uh-huh... uh-huh... try rebooting your computer. now try it again while holding control -escape-space bar- delete for exactly 27.3 seconds. no luck? try looking at your computer's binary code to find any zeros and ones that are out of order. click dogbert: and he's gone. asok: genius!
dilbert: do you mind if i come to work on my vacation days? i hate being scolded for being behind in my work more that i enjoy taking vacations. boss: it seems i have trained you well. dilbert: no, i'm just broken.
co-worker: i can't support this project because you're all a bunch of corrupt, godless communists. dilbert: just out of curiosity, where did you get your education? co-worker: i learned everything i need to know on social media. dilbert: how does that help you evaluate a technical proposal? co-worker: it's simple. i take one look at all of your faces, and i know everything i need to know. co-worker looking at wally: i mean, look at this guy's face. he's obviously a grifter. wally: lucky guess. co-worker looking at alice: this one obviously has anger issues. dilbert: i demand a larger sample size! co-worker: whatever geek face.
dilbert: i can't shake the feeling that you are intentionally doing a bad job training me how to do your job functions. ted: i'm omitting important steps, so you'll fail hard should i get fired and you are asked to fill in. it's called a "poison pill." dilbert: you're a good planner.
dilbert: our pointy-haired boss told me to ask you to cross-train me on your job junctions. ted: that sounds exactly like he plans to fire me as soon as you can do my job. dilbert: in my defense, he assured me you would be too dumb to realize that.
dilbert: our tech support staff is overwhelmed because we shipped the wrong user guide with our product. boss: my bonus only depends on launching the product on time. tech support isn't my department. dilbert: you caused the problem. boss: who told you it was a fair world.
dogbert's tech support dogbert: yes, we know the user manual refers to the wrong product. just use your common sense to figure out what the manual should have said. voice from phone: i tried the, but it didn't work. dogbert: i can't fix your common sense!