Search Results for "customer focus"

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 - Dilbert by Scott Adams

Share September 07, 2014's comic on:


Tags #assumption, #business ethics, #buy prodcuts, #corporate strategy, #corporation, #customer centric, #etiquette & ethics, #evil, #executives, #ideas, #marketing campaign, #monopoly, #needs, #needs of customers, #psychological manipulation

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CEO: I welcome any input on our corporate strategy. Dilbert: I think we need to be more customer-centric. CEO: You mean raise our prices? Dilbert: I mean focus on the needs of our customers. CEO: You mean we should be a monopoly so they need us? Dilbert: Um, no. We should find out what they need and then give it to them. CEO: They need to buy our products. Dilbert: They probably don't. CEO: So you're saying our marketing campaign should use psychological manipulation to make people think they need our products. You finally had a good idea. Dilbert: I'm going to stop talking now.

Focus Groups Are Unreliable

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Focus Groups Are Unreliable - Dilbert by Scott Adams

Share August 14, 2017's comic on:


Tags #focus groups, #strategy, #logic

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Dilbert: Our focus groups don't like our new product idea. Boss: No problem. Focus groups aren't reliable. Dilbert: Why do we pay for unreliable information? Boss: We can't afford the other kind.

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 - Dilbert by Scott Adams

Share July 16, 2011's comic on:


Tags #customer survey data, #marketing, #design, #engineering secret, #business

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The customer survey data is for marketing eyes only. design the next release and we'll tell you if its what everyone wanted. How long will it take? Dilbert: Thats an engineering secret.

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 - Dilbert by Scott Adams

Share November 25, 2011's comic on:


Tags #retail business, #service business, #buy company's prodcut, #pulling teeth, #commissions to salary, #free from tyranny, #customer service, #less than ideal, #no paperwork

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Dilbert: I want to buy your company's product but it's like pulling teeth with you. Man: Ha ha! I switched from commissions to a guaranteed salary. I'm free from the tyranny of customer service! Dilbert: This is less than ideal. Man: No paperwork for me! Woot! Woot!

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 - Dilbert by Scott Adams

Share December 11, 2011's comic on:


Tags #meetings, #office workers, #focus areas, #sense of humor, #dumb enogh, #misunderstood man, #angry idiot, #selling it

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Boss: These are our 25 focus areas for next year. Asok: Ha ha! Good one. Sometimes I think you have no sense of humor and then zing! What? Dilbert: I think it's real. Asok: It can't be real. No one would be dumb enough to think we can focus on 25 areas. Don't worry. I've got this. This misunderstood man is a brilliant comedian. He is only pretending to be an angry idiot. You're totally selling it.

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 - Dilbert by Scott Adams

Share March 28, 2012's comic on:


Tags #raise, #married with children, #new family, #benefit expenses, #laser like focus, #procreating

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Wally: Give me a raise or else I'll get married and have children. My new family would increase your benefit expenses and distract me from my laser-like focus on work. Boss: I will gladly pay extra to prevent you from procreating. Wally: Word it any way you like.

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 - Dilbert by Scott Adams

Share September 05, 1990's comic on:


Tags #Dogbert, #mineral, #water, #spa, #atlantis, #donut, #shop, #customer, #cash

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Dogbert sits behind a cash register and says to a customer, "Welcome to Dogbert's New Age Mineral Water Spa . . . Hand over the cash." Dogbert says, "Hold it . . . The vibes from my crystal tell me we knew each other in a previous life . . . In ATLANTIS!" A man says, "That's what you told the last guy, too." Dogbert replies, "Atlantis was a small town. I ran the only donut shop."

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 - Dilbert by Scott Adams

Share September 20, 1991's comic on:


Tags #Dilbert, #the boss, #Wally, #unnatural, #magnificent, #puppet, #buy, #us, #customer, #memorize

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The Boss says to Dilbert and another employee, "We're making a company commercial. Memorize these lines." Dilbert reads, "I'm Wally! I was specially bred to serve you and take abuse, O magnificent customer." Dilbert says, "It sounds a little unnatural." The woman reads, "I'm Raquel. I'll be your love puppet if you buy from us."

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 - Dilbert by Scott Adams

Share December 13, 1993's comic on:


Tags #Dilbert, #business meeting, #customer, #stan, #programming, #computers science, #computer, #star trek

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Dilbert sits at a conference table with Stan and a customer. Stan says, "And our product has a thirty terabit RAM cache, just like your company needs. Tell him, Dilbert." Dilbert says, "It has no RAM." Stan continues, "And it's capable of detecting tachion field emissions." Dilbert says, "You're confusing use with 'Star Trek' again, Stan." Stan continues, "We'll build that stuff into the next free upgrade." The customer replies, "We'll take it!" Dilbert thinks, "Beam me up, Spock. There's no life on this planet."

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 - Dilbert by Scott Adams

Share December 14, 1993's comic on:


Tags #Dilbert, #stan, #customer, #engineering, #deliver, #salesman, #classes, #night, #karate

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Dilbert: Stan, you promised the customer things that engineering can't possibly deliver do you know what this means?! Stan: It means I'm great salesman and you're a putrid engineer. Maybe you should consider taking classes at night. Dilbert: Karate classes.