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Dilbert says, "It's not right to use your tech support job to trick people into hurting themselves." Dogbert says, "I help people take their minds off of hopeless technical problems." Dilbert says, "How do you know a problem is hopeless?" Dogbert says, "Great. So now pessimism is a crime?"
Alice: Our travel budget is shot. The Boss: We'll take money out of the training budget. Dilbert: We need training to support our new product. The Boss: We'll use the software budget for training. Asok: We need to do a mandatory software upgrade. Fine. Move some money from teh travel budget to the software budget. The Boss: Geez, you people do nothing but complain. Meanwhile I'm managing my brains out. Alice: I wondered what happened to them. The boss: Happened to what?
Dogbert says into his telephone headset, "This is Dogbert's Tech Support. How may I abuse you?" The man on the other end of the line replies, "My printer prints a blank page after every document." Dogbert says, "Why would you complain about getting free paper?" The man responds, "Free? Isn't it just giving me my own paper?" Dogbert replies, "Egad, man! Look at the quality of the free paper compared to your lousy regular paper!" Dogbert continues, "Only a fool or a liar would say they look the same!" The man responds, "Now that you mention it, it does seem silkier." Dilbert approaches Dogbert and asks, "What are you doing?" Dogbert replies, "I'm helping people accept the things they can't change."
CEO: Studies show that tall people earn more than shorter people. So instead of doing performance reviews this year, we'll just measure your height and pay accordingly. And, of course, Alice will earn ten percent less than the men. I think that's a law.
Boss: What's the biggest risk with your plan? Dilbert: It's people. They're terrible once you get to know them. Boss: Then don't get to know them. Dilbert: I tried that with you and it didn't work.
Dilbert: I know the job market is highly competitive, but was it really a good idea to hire a career criminal? The Boss: Relax. He's just doing internal tech support. Paul: I'll need all of your passwords to update your software. Alice: Have you met my fist of justice?
dilbert: how are the tech support calls going? dogbert: great. i'm blaming all of our product flaws on climate change, and people are totally buying it. dilbert: that doesn't make sense. dogbert: you'd be surprised how little that matters.
ceo: even though i am you ceo, i work out of a cubicle just like normal people. you probably respect that. alice: no, it sounds stupid. ceo: then why am i torturing myself in that putrid cubicle? alice: see prior answer.
boss: dogbert, i need you to train asok to fill in for you on tech support. dogbert to asok: the goal of tech support is to convince the caller the problem is on their end. i do this by recommending increasingly difficult things for them to try. eventually they give up, watch and learn. dogbert on call: uh-huh... uh-huh... try rebooting your computer. now try it again while holding control -escape-space bar- delete for exactly 27.3 seconds. no luck? try looking at your computer's binary code to find any zeros and ones that are out of order. click dogbert: and he's gone. asok: genius!