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Tags #45 inch screen, #communications staellite, #cure disease, #fish appear on screen, #great products, #marketing, #new product, #room freshener, #telepathic user, #whiten teeth, #time travel, #business
How Great Products are designed The Boss: Go talk to marketing. Dilbert: Groan Dilbert: Dave, tell me what marketing wants the new product to do. Dave: It has to have a 45 inch screen and still fit in a purse or a wallet. Dave: It needs to act as a communications satellite as well as a room fresher. Dilbert: uh... Dave: it must cure deadly diseases and whoyten your teeth while you sleep! HAHA! and it has to be capable of time travel!! and have a telepathic user interface! Slap! Dilbert: I could write a program that makes fish appear on the computer screen, DAVE: yeah a lot of people want that.
Dilbert points to a slide and says, "We can fix our incomprehensible user interface for a million dollars." Dilbert continues, "Or we can close our eyes and wish real hard that our users won't care." The Boss closes his eyes and wishes real hard. Wally turns to Alice and says, "He's saving a million dollars. What did you do today?"
Our enterprise software comes in two flavors. The premium package boats a friendly user interface. The economy option does the same stuff but the interface is designed to ruin your life. we'll take the cheap one. I can tell by the ay you hold the mouse that you've never had a girlfriend. I'll send romantic invitations to al the pope on the email address list. Dont worry - i"lll us etc text that I would on a great adult website. when I said that you need to give a hundred percent I shut have been more specific.
Dilbert: I simplified the user interface as you suggested. You wanted one button to do eleven different functions. It wasn't easy, but I think you'll be pleased. If you want me to turn up the volume... you hold the button down for exactly five seconds... then double-tap, and double-tap again. Then hold for exactly six seconds. Then press it all the way down, then halfway up, then 27 percent back down. And hold for nine seconds. Or you could admit that you don't know anything about interface design. Boss: Never!
boss: i hired the dogbert tech support team to help with customer calls because our user interface is so sadistic. dilbert: wouldn't that be adding insult to injury? boss: how so? dogbert in a office at a desk yelling: try rebooting, you idiot. and don't call again!
Headline: In Elbonia. Dilbert says to an Elbonian, "Excuse me. My boss is cheap; can you direct me to a bad hotel?" The Elbonian responds, "I recommend the Bubonic Inn. It is so bad they will pay you to stay there." The man behind the hotel counter looks like a skeleton and has a rat on his head. The man says, "What kind of fleas do you want in your mattress?" Dilbert replies, "Lazy ones."
Dilbert says, "The results of out beta testing are in." Dilbert says, "Our user interface triggered wide-spread despondency and self-mutilation." Dilbert says, "Obviously we'll need to delay our launch for the public good." The boss says, "When did you become a communist?"
Dilbert says, "Customers can't figure out our user interface. the boss says, "They should read the manual." Dilbert says, "Our manual is more confusing than our user interface." The boss says, "They can use our onine support database." Dilbert says, "That's more confusing than our manual." The boss says, "We have no money to fix any of that." The boss says, "In situations like this, I like to go to my special place" The boss says, "Someday I hope to have a special place big enough for my entire body." the boss says, "Problem solved."
Dilbert: Okay, you talked me into buying the deluxe edition. Salesman: We don't have that one in stock, but I could call around to our other stores. Dilbert: Technically, that means this is not actually a store. You're more like online shopping, but with a terrible user interface. Watch me buy that same item with my phone while you stand there being obsolete. And... done. Salesman: Did they try to sell you an unnecessary warranty extension? Dilbert: No. Salesman: Yes! I still have a purpose! Dilbert: Here's my digital receipt.