Charge Customers Comic Strips - Page 20
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The Boss says to Dilbert, "I have an idea!" The Boss continues, "We'll automate our online tech support." The Boss says to Dilbert, "Our software will analyze incoming e-mail and send responses based on key words!" Dilbert, his tie flying up, says to The Boss, "That's an excellent plan." The Boss responds, "I know." Dilbert says, "But what about the one percent of our customers who actually get a useful response?" Dilbert says to The Boss, "Maybe we could wear ski masks and throw rocks at their houses." Dilbert says, "Then we could achieve our goal of 100% customer dissatisfaction! Whoo hoo!" Dilbert throws his arms up in the air as The Boss watches him. Dilbert thinks to himself, "Maybe I should work someplace where sarcasm and supportiveness are different things."
Dogbert and Dilbert are sitting on a sofa. Dilbert is snacking on a bag of chips. Dogbert says, "I'm going to start up a discount brokerage firm." Dilbert chews as Dogbert says, "I'll offer my lowest commissions to customers who don't mind bad advice and verbal abuse." Dogbert says, "Did I mention that I won't be keeping any records?" Dilbert says, "You didn't need to."
The Boss says to Wally and Dilbert, "My plan is to give away our product for free." The Boss says to Wally and Dilbert, "We'll only bill customers who ask us to deinstall it." Wally and Dilbert continue looking on impassively as The Boss continues, "For once, those reports of consumer decapitations will work in our favor."
Dilbert says to a co-worker, "Why did you cross-charge your time to my budget?" The co-worker says, "I attended your meeting." Dilbert says to the co-worker, "All you did was sit there like a drunken monkey. I want a refund." The co-worker says, "Talk to my boss." Dilbert says to the woman who is his co-worker's boss, "... So it doesn't seem fair." The woman looks at her watch and says, "Ka-ching!"
The Boss says to Catbert, "What's the most evil way to use our database of customer information? The Boss says, "Should we sell our mailing lists, spam without mercy, or just blackmail customers?" Catbert says, "Um... Do you have me in that database?" The Boss says, "We know all about your clumping problems."
Catbert, now acting as the Evil H.R. director, aks Dilbert "Would you work harder if we offerec stock incentives." Dilbert responds, "Yes." Catbert asks, "So you admit you're not working hard enough now?" Dilbert replies unsure "Umm..." Catbert goes on to ask Dilbert, "Lastly, are you still beating up customers?"
Dilbert sits at the Boss' desk in his office and the Boss says to him, "Fly to Austin and answer some questions for a big customer." Dilbert asks, "Doesn't this customer have a telephone?" The Boss replies in shock as he thrusts his arms out to the side. "You don't call big customers!" Obviously confused, Dilbert aks "Um...why not?" In an exasperated voice, The Boss replies "You have to go in person to show that you care." Still not catching on, Dilbert replies "Actually, that would show that I didn't understand the concept of the telephone.? Now completely disgusted, The Boss replies "Just go." Dilbert is now sitting at a table with Ted who holds a phone in his hand and asks, "Do they have these where you come from?"
Dilbert tells a salesman: "We found a dozen bugs in the software you sold us." The salesman answers: "We can fix these bugs for $20,000. Dilbert is shocked: "What?" Dilber says: "You can't charge us to fix you own defective product!" The salesman laughs boisterously. He explains: "Sorry...I was overcome by an evil euphoria." Dilbert says: "I guess we have to pay. We have no choice!" Reaching for his cell-phone, the salesman says: "Excuse me." The salesman speaks into his cell-phone: "Put more bugs in the software! I'm making a fortune out here!" Dilbert thinks: "I'm starting to question our single source strategy."
Dilbert, the Boss, and Wally are at a meeting. The Boss says: "Our division is unusually profitable this year." He turns to Dilbert: "That means our targets for next year will be set impossibly high." He turns to Wally: "Our only hope of reaching our profit target next year..." He continues: "...is to sabotage profits for the rest of this year." He explains further: "It's too late to stop customers from buying our products." He continues: "So we'll focus on increasing wasteful spending." The Boss puts his hand on Wally's shoulder and tells him: "Wally, I'm sending you to a leadership training class." After the meeting, Wally sticks out his coffee mug and asks Dilbert, "Did you ever stick out your coffee mug and just follow where it took you?"
Dilbert tells the Boss while handing him some documents: "My tests prove our product is defective." While the Boss is examining the documents, Dilbert says: "Customers expect delivery tomorrow." Handing the documents back to Dilbert, the Boss says: "Our corporate philosophy is 'Quality is our primary goal.'" Dilbert asks: "So... you want me to delay shipment until we fix the problems?" The Boss answers: "No." The Boss says: "I want you to ship now so we can book the revenue." Dilbert exclaims: "GAAA! That's the opposite of our corporate philosophy!!!" The Boss replies: "Now you know why there aren't any rich philosophers." Reclining on the couch at home with Dogbert, Dogbert tells Dilbert: "There used to be one, but he believed I was a Swiss bank."