Search Results for "customer type"
Share February 08, 2004's comic on:
The Boss: "Dilbert, meet your new coworker, Buff Bufferman." "Tell Dilbert what you do for fun." Buff: "I like to go rock climbing during blizzards." The boss: "Escape." Buff: "At the top, I wait for a pair of eagles to fly by. Then I leap off and grab them by the legs." "The eagles slow my descent to the raging river below." "I try to land on a floating log and surf the white water all the way home." Dilbert: "I use a key-board." Buff: "Isn't that dangerous?" Dilbert: "Sometimes I type all hunched over." "Ow! Ow! It hurts to hear it!"
Share April 04, 2004's comic on:
CEO: This was a productive four hour leadership meeting, Id like one of you to type up your notes and send an email to the entire company. No one took notes? The Boss: I didn't have a pen. CEO: Okay no problem, does anyone remember what we decided? The Boss: We agreed to increase...something No, decrease something. CEO: Never mind. lets try it gain on thursday at 8AM Carol: When is the next leadership meeting? The Boss: I should have written that down.
Share August 08, 2004's comic on:
Dogbert: Im starting a credit reporting company. I'll be the low cost provider because all of my data will be wrong, Dilbert: what will you do when people call and complain that you ruined their lives? Dogbert: I'll put them on hold until their frustration turn into debilitating health problems. Their last words will be AAAGH!!!! I only wanted to buy a minivan! Death will accomplish what customer service could not. Dilbert: Im just curious: Do you have nay qualms about your business plan? any at all? Dogbert: Im not sure. do qualms make you wag?
Share March 02, 2003's comic on:
Dogbert is sitting at a computer. He says into a telephone headset, "This is Dogbert's Tech Support. How may I abuse you?" The customer on the other end of the line responds, "Finally!! It took me an hour to penetrate your inscrutable audio menu system!" The customer continues, "Then I waited in queue for forty minutes!" The customer says, "My problem is that my computer keeps freezing..." Dogbert's voice interrupts him, "Not so fast." Dogbert says, "I need to know your name, address, phone number, operating system, e-mail address, serial numbers, software versions and video drivers." The customer clenches his teeth and shakes his fist as Dogbert's voice continues, "Then I'll put you in queue for the low-level technician who can only tell you to reboot." Dogbert continues, "He'll ask you the same questions for reasons that will baffle you." The customer asks, "But eventually you'll solve my problem, right?" Dogbert's voice replies, "Sure, if your problem is too much optimism."
Share July 20, 2003's comic on:
Dilbert points to a slide and says, "As requested, I put together a list of functions we should outsource." Dilbert continues, "I limited my list to things we don't do well." The Boss and Wally listen as Dilbert's voice continues, "Marketing, quality control, engineering, finance, human resources, and customer support." Dilbert says, "That leaves us with our core competence..." Dilbert continues, "... Sitting around a brown table." Dilbert says, "And, of course, our ability to speak honestly without fear of retribution." The Boss says, "You will never get another raise as long as I'm alive." Dilbert responds, "Well, that puts a lot of pressure on the brown table strategy."
Share October 12, 2003's comic on:
The boss: "Hey, it's a customer!" The boss: "You're in luck; our next version has every feature you'll ever want!" Man: "It does?" "I was ready to buy your current version... but I guess I'll wait." The Boss: "When will our new version be ready?" Dilbert: "In a year." "The new version will leapfrog our competition." Man: "Leapfrog? That implies that they have better products right now." The Boss: "BUY OUR PRODUCT, YOU STINKIN' PILE OF CRUD!!" "SLAP!" "I have to run. Try not to blow the sale."
Share April 28, 2002's comic on:
The Boss walks into a meeting and says, "Hey, it's a meeting with our favorite customers!" The Boss continues, "It's lucky I was passing by." The Boss continues, "I don't know what this meeting is about but I'm sure it needs some management perspective." The Boss continues, "Our top priority is quality. Our other top priority is price.. and service.. and ..." Headline: One Hour Later. The Boss concludes, "And that's why circles are round." The customer looks at her watch and says, "We flew here for this meeting and you used up all of our time saying nothing." The customer stands up and exclaims, "You stole a day of my life! I will hunt you to the end of time! Revenge will be mine!" The Boss and Dilbert are alone in the conference room. The Boss says, "Is it just me or is that phrase starting to be overused?"
Share July 28, 2002's comic on:
Dilbert is at the checkout line of a supermarket. The cashier asks him, "Are you a member of our frequent grocery club?" Dilbert responds, "No, what is it?" The cashier replies, "You get a membership card that entitles you to discounts." Dilbert says, "Let's see if I have this straight..." Dilbert continues, "I'll be inconvenienced by having to fill out a form and carry your stupid card around..." Dilbert continues, "And in return, you'll put me on a junk mail list, and charge me the same as the grocery store across the street?" Dilbert yells, "AND YOU EXPECT ME TO BE HAPPY ABOUT IT?!!" The customer in line behind Dilbert says, "But it's free!" The cashier says into the intercom, "Cleanup on register two.. it's engineer spittle."
Share December 15, 2002's comic on:
The Boss calls after Dilbert, "Dilbert, I want you to write a letter to our new customer." Dilbert follows The Boss down the hall. The Boss continues, "I'll tell you what to say, then you'll go write it and I'll sign it." The Boss sits at his desk and continues, "This way I won't waste my valuable executive time." He pauses and then continues, "It's efficient." Dilbert responds, "Yes, that's one possible outcome." He pauses and then continues, "Here's another." Dilbert continues, "You'll keep forgetting to mention important things that should be in the letter." Dilbert continues, "I'll be trapped in an endless loop of writing, tracking you down, getting criticized and starting over." Dilbert continues, "Or you could simply write the letter yourself and save us both a huge hassle." The Boss responds, "In paragraph one, say something like 'Hi.'"
Share January 14, 2001's comic on:
A female employee says, "I have the results of the Employee Personality Type Preferences." Dilbert, sitting at a table with Randy and Alice, says, "Remind me again why we're doing this." The female employee says, "Your teamwork will be better when you understand that you have different styles of thinking." Randy sits and listens as the female employee says to Dilbert, "For example, Dilbert prefers to use logic to solve problems." Dilbert looks at Randy as the female employee says, "But Randy relies more heavily on morals and values to solve problems." Randy's eyes grow wide as Dilbert says, "That sounds like a fancy way of saying Randy is an idiot." Dilbert and Alice look at Randy as Randy says, "Oh, yeah? Well, I might be an idiot but you're illogical." Dilbert and Alice pat Randy on the shoulders as Randy says, "That didn't sound as menacing as I had hoped." Dilbert says, "It's okay." Alice says, "We understand."