Search Results for "customer focus"

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 - Dilbert by Scott Adams

Share April 12, 2015's comic on:


Tags #leadership, #praise, #admiration, #anger, #compliments

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Alice: What do you want now? Dilbert: Experts say leaders should surround themselves with people they admire and be generous with praise. Alice, I admire your hard work and intellect. Alice: Stop it! This is creepy! Dilbert: I admire your focus and your determination. Alice: Gaaa!!! Stop admiring me! My skin is crawling! Dilbert: I admire your honesty! Alice: Blech! Wally: Do you feel more like a leader now? Dilbert: Yes, in the sense that people hate me.

Brainstorm With Other Engineers

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Brainstorm With Other Engineers - Dilbert by Scott Adams

Share April 20, 2015's comic on:


Tags #product design, #managers, #marketing, #simplicity, #complication, #inventions, #ideas, #business

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Boss: Our marketing people tell me your double-handed coffee mug could be a huge seller. Brainstorm with the other engineers and see if it needs more features. Wally: Do you have any other ideas for ruining the product, or should I focus on that one?

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 - Dilbert by Scott Adams

Share December 27, 2015's comic on:


Tags #sales personnel, #salesman, #sales, #honesty, #deception, #stragegy, #sociopath, #lying, #lie, #business

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Man: I need you to join me on a sales call to tell my customer how easy it will be to switch to our software. Dilbert: It isn't easy. Man: This is a sales call. All you need to do is say everything will be easy. Dilbert: What happens when they find out it isn't easy? Man: They won't find out until after they pay us. Dilbert: What will you do when they complain? Man: I'll tell your boss you misled them. Dilbert: Not if I warn him first! Man: Too late. I already told him you're a liar.

Dilbert Can Tweak The Software

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Dilbert Can Tweak The Software - Dilbert by Scott Adams

Share December 14, 2015's comic on:


Tags #sales, #sales personnel, #demands, #rules, #promise, #restrictions, #obliviousness, #business

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The Sales Call. Salesman: If you need any tweaks to the software, Dilbert can do that in minutes. Dilbert: I'm not allowed to tweak the software for one customer. Salesman: He'll do it anyway. Dilbert: I'm going to report you.

Twitter Complaints

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Twitter Complaints - Dilbert by Scott Adams

Share June 13, 2016's comic on:


Tags #customer servie, #customer support, #trolling, #social media, #popularity, #technology

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Dilbert: We're getting a lot of product complaints on Twitter. Boss: Tell those trolls to shut up and leave us alone. Dilbert: Uh... okay. CEO: Why did our stock just drop to zero? Boss: Sounds like a seasonal thing.

Hire A Famous Cartoonist

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Hire A Famous Cartoonist - Dilbert by Scott Adams

Share December 09, 2016's comic on:


Tags #samsung, #safety, #explosion, #battery, #marketing, #trust, #celebrity, #cartoonist, #business

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Boss: We need to regain customer trust after our exploding phone fiasco. Dogbert: You need a celebrity endorsement. People trust celebrities with their life-and-death decisions. Maybe a famous cartoonist. Boss: I don't see how that could go wrong. Narrator: Continued...

Re Accomodation On The Flight

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Re Accomodation On The Flight - Dilbert by Scott Adams

Share May 17, 2017's comic on:


Tags #air travel, #airlines, #customer service, #overbooking, #flight

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Flight Attendant: The flight is overbooked and our algorithm selected you for re-accommodation. Dilbert: What exactly does "re-accommodation" mean in this context? Oh.

Why Did The Algorithm Bump Dilbert

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Why Did The Algorithm Bump Dilbert - Dilbert by Scott Adams

Share May 18, 2017's comic on:


Tags #airlines, #air travel, #flight, #overbooking, #customer service

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Dilbert: Why did your algorithm pick me to be bumped from the full flight? Is it because I had the lowest-cost ticket? Agent: It was that plus your lack of upper body strength.

Move To Cubicles Is Complete

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Move To Cubicles Is Complete - Dilbert by Scott Adams

Share July 01, 2017's comic on:


Tags #office workers, #office, #cubicle, #depression, #psychology

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Dilbert: We're done moving the staff from the open office plan back to cubicles. Now they will be less distracted when they focus on the crushing futility of their assignments. Boss: Good job. Dilbert: If you need me, I'll be in my fabric-covered box.

Do Whatever The Data Says

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Do Whatever The Data Says - Dilbert by Scott Adams

Share July 10, 2017's comic on:


Tags #study, #analysis, #decision, #conclusions, #bias, #science

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Boss: I need you to do a financial analysis on upgrading our customer tracking software. Dilbert: What conclusion do you want me to reach? Boss: We'll do whatever the data says. Dilbert: Which is...? Boss: I already bought the upgrade.