Customer Diservice Program Comic Strips - Page 26
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Our sales guy vastly underbid a job. Now it's my project to install the system in a way that's profitable. "Blame your customer for underspecifying the features then charge her through the nose for change orders." "Three million dollars for an electrical plug?" "The base model uses a potato battery."
Customer: I'd like to do business with your company, but I'm concerned that the only beverage you can afford to offer me is water from the restroom sink... and I need to bring my own cup. Dilbert: I also offered to fill the sink and let you lap it out. Customer: And now I'm thirsty!
Boss: Take a company car and meet a customer at our data center on Montgomery and Pine. Dilbert: I can't drive to an unfamiliar place with Alice. She'll spend the entire trip arguing with the GPS navigation system. Boss: No one does that. Dilbert: Allow me to demonstrate. My phone says we should take this route. Alice: What?! Is it crazy? We are not taking 880! Change your mind! Change your mind! Change your mind! Dilbert: It gets worse. Alice: If you listen to this liar, I will end you.
Coworker: Emergency! I can't find my phone and I"m late for a customer meeting. Dilbert: Maybe it's with your company I.D. badge that you had to drive all the way home for this morning. Alice: It might be with your keys that you lost after lunch. Dilbert: Maybe it's under that critical folder that you couldn't find before your last meeting. Alice: Maybe it's wherever you created your last self-generated crisis. Coworker: I just remembered I put my phone in my purse because the battery is dead. Has anyone seen a small, brown purse?
CEO: Our machine learning technology allows us to track customer preferences and use that knowledge to manipulate them. Dilbert: That seems like the step that happens right before the machines take over the earth and annihilate all humans. CEO: There's always one person in every crowd who says that. Dilbert: Not for much longer, apparently.
Catbert: Evil director of human resources Is there a company sponsored program for regrowing my lost soul? CatBert: No, but I'd be happy to bat your dried-up head until it snaps off. Dilbert: I have trouble saying no to free stuff."
Dilbert: My project is on hold. Do you need any help on yours? Alice: Sure. Call these customers and tell them we can't deliver on time or with the features they need. Dilbert: Do you have any tasks that don't feel like getting waterboarded on your birthday? Alice: And tell them the price went up."