Brief Customer Survey Comic Strips - Page 26
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boss: all out the employee engagement survey and make sure you lie like crazy. i don't want any accurate information to bubble up to senior management. dilbert: i've never felt less important. boss: good. that's why i can underpay you.
dogbert: i've designed these over-ear headphones for maximum customer annoyance. the charging port is only on one side, so the user has a fifty percent chance of guessing wrong. and the charger only fits if you put it right-side up. to increase the frustration, i made the plug look the same on both sides. best of all, the plug is so poorly designed that half the time it doesn't seem to fit, even when you put it in correctly. i made the headphones black, so you can't easily find the charger hole in low light. ninety percent of users will be cursing us every time they try to recharge. customers won't know any of this until after they purchase. boss: ship it.
Dilbert: Our factories are back online, but we have no buyers. It turns out that our customer base overlaps with the people who recently poisoned themselves with household disinfectants. Boss: Who could have seen that coming? Dilbert: I won a bet on it.
boss: when you schedule the zoom call with the customer, be sure to include me. dilbert: do you plan to use up all of our time talking about yourself? boss: people enjoy context. dilbert: it's as if you have never met a human.
dilbert: as you instructed, i refused to give in to our biggest customer's demands and they canceled all of their orders. boss: i didn't tell you to do that, you fool! dilbert: you told me to do exactly that. boss: i never told you to lose our biggest customer! dilbert: you told me to refuse their demands. boss: but i didn't tell you to lose the customer! dilbert yelling: it's the same thing!!! boss: the important thing here is that it's your fault. Dilbert yelling: i get it!!!