Customer Data Comic Strips - Page 26
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401 Results for Customer Data
View 251 - 260 results for customer data comic strips. Discover the best "Customer Data" comics from Dilbert.com.
Sunday August 03,
2003
Tags disturbing news, outsourced, customer service function, india, subcontracted, jobs to mexico, lowest cost provider, pay ourselves
Transcript
"I have some disturbing news." "We outsourced our customer-service function to India a few years ago." "So?" "Apparently, they subcontracted the job to Mexico." "Then Mexico subcontracted to Vietnam, who subcontracted to the Philippines.." "..Who subcontracted it to us." "It turns out that we're the lowest-cost provider because we lie about our hold times." "In summary, we pay ourselves to hose ourselves." "Are you thinking what I'm thinking?" "We should raise our prices?"
Tuesday July 29,
2003
Tags price quote, every expense, alice side agreement, hidden costs, customer punch vendor, freaking weasel
Transcript
"As you requested, this price quote includes absolutely every expense you'll incur!" "If that's true, you won't mind signing the 'Alice Side Agreement." "'In the event of hidden costs, customer will repeatedly punch vendor while telling 'you freaking weasel!'" "Pen?"
Tuesday July 22,
2003
Tags mandatory online training, system crashed, retake training
Transcript
"You're the only one who hasn't finished the mandatory online six sigma training." "I finished it, but the system crashed before it stored my data." "This is when you say, 'There's no need to retake the training. I'll just check off your name.'" "Are you new on this planet?"
Sunday July 20,
2003
Tags functions to outsorce, dont do well, management, sales, quality control, core competenece, brown table startegy, business
Transcript
Dilbert points to a slide and says, "As requested, I put together a list of functions we should outsource." Dilbert continues, "I limited my list to things we don't do well." The Boss and Wally listen as Dilbert's voice continues, "Marketing, quality control, engineering, finance, human resources, and customer support." Dilbert says, "That leaves us with our core competence..." Dilbert continues, "... Sitting around a brown table." Dilbert says, "And, of course, our ability to speak honestly without fear of retribution." The Boss says, "You will never get another raise as long as I'm alive." Dilbert responds, "Well, that puts a lot of pressure on the brown table strategy."
Monday June 16,
2003
Tags international sales call, dress, one level above customer, cherub, lighting bolt, vatican, overdress
Transcript
Dilbert is sitting at his computer. The Boss approaches and says, "I need you to go on an international sales call." Dilbert asks, "How should I dress?" The Boss responds, "Salespeople should dress one level above the customer." Dilbert is dressed like God. He has a lightning bolt in one hand and a cherub staff in the other. He asks Dogbert, "What's better - the cherub or the lightning bolt?" Dogbert responds, "Take both. You can't overdress at the vatican."
Sunday April 27,
2003
Tags customer diservice program, tech supprt, stretched telephone, cleansed online support, useful articles, support groups, train customers
Transcript
The Boss points to a slide of a man making a funny face and says, "We've expanded our customer disservice program." The Boss points to the next slide of a technician saying, "Uh.. reboot." The Boss continues, "...Doubled our unhelpful technical support advice." The next slide is of a customer leaning back with one hand on the phone and the other holding his stomach, saying, "So... hungry." The Boss continues, "... Stretched our telephone hold times to lethal durations..." Wally, Dilbert, and Alice listen as The Boss' voice continues, "... And cleansed our online support database of all useful articles." The Boss says, "Our goal is to force customers to form support groups." The Boss continues, "Over time, with luck, we'll train customers to do our manufacturing and shipping, too." Wally raises his hand and asks, "May I train a customer to do my job?" The Boss replies, "Sure." A little boy sits in front of a computer with a cup of coffee in his hand. He asks Wally, "So.. what do I do?" Wally responds, "You're doing it."
Saturday April 12,
2003
Tags orchestra od data, ironic spelling, geneous mistro
Transcript
Dilbert, Wally, and a coworker are meeting. The coworker holds up a sign and says, "We named the product 'Geneousmistro' because it conducts an orchestra of data." The coworker continues, "Can you believe the domain name 'Geneousmistro' wasn't already taken?" Dilbert asks, "Is the spelling meant to be ironic?" The coworker replies, "Why do you ask?"
Wednesday April 02,
2003
Tags enjoy opportunity, new paranoid employee, not invied, plotting, peri noid, perimeno
Transcript
Headline: Peri Noid. Dilbert, Alice, and Peri Noid are sitting. Alice says to Dilbert, "We'll have the data by Tuesday." Peri Noid asks, "How do you know that?" Peri Noid says, "You must be getting invited to meetings and then saying, 'Don't invite Peri.'" Alice turns to Dilbert and asks, "Would it be wrong to enjoy this opportunity?" Peri points her finger and exclaims, "Plotting!! Right there!!!"
Saturday March 15,
2003
Tags cutomers, delivery, business, took money, winner, lied
Transcript
Dilbert says to The Boss, "A customer keeps asking when we'll deliver the stuff they bought." The Boss asks, "When will we?" Dilbert responds, "Never, you lied to them to get their business." Dilbert continues, "You took their money and gave them nothing. Do you know what that makes you?" The Boss exclaims, "The winner!"
Sunday March 02,
2003
Tags abuse, audio menu system, freezing, love problem, low level technician, same questions, too much optimism, waited in que, tech support
Transcript
Dogbert is sitting at a computer. He says into a telephone headset, "This is Dogbert's Tech Support. How may I abuse you?" The customer on the other end of the line responds, "Finally!! It took me an hour to penetrate your inscrutable audio menu system!" The customer continues, "Then I waited in queue for forty minutes!" The customer says, "My problem is that my computer keeps freezing..." Dogbert's voice interrupts him, "Not so fast." Dogbert says, "I need to know your name, address, phone number, operating system, e-mail address, serial numbers, software versions and video drivers." The customer clenches his teeth and shakes his fist as Dogbert's voice continues, "Then I'll put you in queue for the low-level technician who can only tell you to reboot." Dogbert continues, "He'll ask you the same questions for reasons that will baffle you." The customer asks, "But eventually you'll solve my problem, right?" Dogbert's voice replies, "Sure, if your problem is too much optimism."


