Hearing From Customers Comic Strips - Page 3
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Ratbert tells Dogbert, "The great thing about this country is that we have freedom of speech!" Ratbert asks, "Is it okay to say that?" Dogbert replies, "Hmm . . . Let's see if it's on the free speech checklist . . ." Dogbert reads a document and says, "Okay, you didn't advocate overthrowing the government . . ." Dogbert continues, "You were not obscene . . . You did not generalize about a disadvantaged group . . . You did not teach children anything useful or practical . . ." Dogbert continues, "You didn't refer to anybody who can afford a lawyer to sue us . . ." Dogbert continues, "And there's nobody within hearing distance who can harm you financially . . . You're clear." Ratbert says, "God bless this country!" Dogbert says, "Whoa! Whoa!"
The Boss, Dogbert, Wally and Alice sit at a conference table. The Boss points at Dogbert who is growling and says, "I've asked Dogbert to get rid of our most troublesome customers." Dogbert says, "Ten percent of your customers account for ninety percent of your service costs. They must be eliminated." Alice asks, "Is that the same group of customers who actually USE our product?" Dogbert replies, "Plus the ones who were injured unpacking it."
Dilbert and Dogbert sit at a table reading documents. Dilbert says, "I have to turn this fifty-page proposal into a one-paragraph executive summary for our CEO. It's impossible." Dogbert responds, "Simple." Dogbert says, "How about 'give us three million dollars so we can buy cool technology, pump up our resumes and escape this festering boil you call a company?'" Dilbert says, "I feel obligated to say something about our customers." Dogbert says, "How about 'I'm glad I'm not one of them.'"
Dilbert, Wally, the Boss and another employee sit at a conference table. Dilbert holds a software box and says, "At long last our product is complete. It ships tomorrow." The other employee says, "That's terrific. I only have a few additional features to add and the marketing department will be happy." The Boss says, "Okay." The Boss continues, "I believe that our customers want hardware, not software." Wally says to Dilbert, "It's times like this I wish I were a psychopath." Dilbert asks, "You're not?"
The Boss, Alice and Dilbert sit at a conference table. The Boss says, "You employees are the key to our economic success." The Boss explains, "Anytime we need a little stock-price boost, we just fire another batch of you. It's like printing money!" The Boss holds up a chart and says, "In fact, 'incompetence' has become our most profitable product." Alice says, "Wow. It beat out 'lying to customers.'"
The garbage man says, "Blind people often have excellent hearing. The brain compensates for any lost function by bolstering others." Ratbert sits ona trash can, listening. The garbage man says, "In all likelihood, Ratbert, you're so dumb that you have telekinetic power!" Ratbert says, "Wow!" Ratbert walks off and says, "I have the power to watch television!"
Dilbert looks over his cubicle wall. The Boss says, "Our user manual has a typo. Our technical support calls are going to a phone sex place." The Boss says, "Complaints are way down." Customer's House: The customer sits at his computer and says into the telephone, "Well, okay, but... has that ever worked?" The voice on the other end of the line says, "No complaints yet."
Bob tells Alice and Dilbert, "Maybe it was wrong to promise our customers a product that hasn't been designed yet." Bob says, "But our motto in marketing is, "'It's better to ask for forgiveness than to seek permission.'" Alice holds Bob over the roof. He is dangling. Dilbert says, "Your motto needs some design work too."
Caption: Dogbert the consultant. Dogbert stands on chair facing the Boss who sits behind his desk. Dogbert says, "You must brainwash your customers to prefer your brand for no reason." Dogbert says, "The long-term goal is to train your customers to mail you money every time they see your advertisements." The Boss says, "Would we send them our product?" Dogbert says, "Hello-o-o, brain stem."
Caption: "Dogbert the consultant" Dogbert stands on a conference table. Dogbert says, "Some customers might complain that the invisible robot they bought from us.." Dogbert says, to Wally and Dilbert, "...is nothing but an empty box.. I will train our support staff to handle those calls." Caption: "Customer's House" A customer talks on the phone in his living room, near an empty cardboard box. He is terrified. The voice on the other end of the phone says, "According to our sensors, he's in your house... and he's watching you."