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Dilbert sits in his chair reading the newspaper and Dogbert stands on the hassock. Dogbert says, "I'm going to start a business as a professional insulter." Dogbert continues, "For example, I would say to you, you're so ugly that you have to wear a disguise on garbage pick-up day." Dilbert replies, "That was uncalled for." Dogbert says, "Well, then no charge."
A teller at the Bank of Ethel says, "Next victim." Dilbert approaches the window and says, "You charged me a fee for paying my credit card bill a day late." The woman asks, "So?" Dilbert asks, "Why don't your computers automatically transfer money from my checking account instead of charging a penalty?" The teller replies, "Frankly, we're not much into the 'customer service' craze." The teller continues, "We prefer to set little traps so customers get hit with unexpected penalties." Dilbert says angrily, "Well!! I think I'll just take my business elsewhere!" The teller says, "You're annoying me. That's a hundred dollar penalty!" Dilbert walks out of the bank wearing only his underwear. He thinks, "I don't think I can even claim a moral victory here."
Dilbert stands in a shoe store. A salesperson asks, "Can I help you?" Dilbert tells the salesman, "I oppose the slaughter of helpless animals. Do you have any shoes that aren't made of leather?" The man replies, "Yeah, but they would make you look like a twit." Dilbert says, "Well, forget that. Do you have any shoes made in this country?" The salesman replies, "Yeah, but they cost more." Dilbert says, "Okay, forget that. Just show me some shoes that weren't made with slave labor." The man says, "We charge a premium for no-slave shoes." Dilbert replies, "Well, forget that." Dilbert arrives at home with a shoebox. Dogbert asks, "How much did you sell your soul for?" Dilbert answers, "Forty bucks and a little shine cloth."
The Boss: Our Elbonian division was the low bidder for launching French satellites into orbit. Im putting you personally in charge Make sure they use the right technology. Elbonia OOPS elbonian: I hope those things aren't expensive.
The Boss: "We must constantly ask ourselves what we can do to delight our customers." Alice: "We could stop having these meetings, fire everybody in the room and lower the prices of our products." The Boss: "I was thinking more alone the lines of a slogan." Wally: "How about, 'we waste your money'?"
The Boss: I just read this great book about how to 'reengineer' our business processes. everybody's doing it. We'd better jump under the bandwagon before the train leaves the station! Im putting you in charge. The Boss: If you need any management support you know where to go,
Dilbert: we in engineering think of the marketing department as our customer, Fred. FRED: Thats great. Id like you to do a technical feasibility study for me. Wally: would that require any work? I said "customer" not boss.
The Boss: I agreed to ship Project 'Dewdrop' to some customers for beta testing. Dilbert: Didn't you read my test report? Dewdrop explodes when you plug it in. The Boss: we'll limit the beta trial to friendly customers. Dilbert: we killed all the friendly ones with project ducky.
"You've got to delay the beta trial with customers until we figure out why it keeps exploding!" "You engineers are such pessimists. Just once, try to focus on the positive aspects of the trial!" "We won't need to hassle with 'non-disclosure agreements'."
Dogbert: I plan to use my new wealth to build an amusement park. Dogbert: Dogbertland will have thrilling rides like "The wedgie" and I'll have a maze in front of the restrooms. Dilbert: The customers will hate this. Dogbert: If they want fun they can build their own park.