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Ted sits at the conference table next to Dilbert. He says, "We're discontinuing technical support of all our products." Ted continues, "A recorded message will explain it to the called this way..." Ted says, "'In order to serve our customers better, we've discontinued technical support.'" Dilbert looks at Ted and asks, "How does that serve customers better?" Ted answers, "We'll redirect those resources to other areas." Dilbert asks, "What other areas?" Ted replies, "Profits." Ted continues, "That makes your bonus larger. Any other questions?" Dilbert says, "Apparently I'm engulfed in evil." Ted says, "That's the spirit."
Man points to an overhead projection of a graph. He says, "Our profits were good until a manager.." The boss sits, looking suprised, between two mad peers. The man with the overhead says, "...used his credit card to make a 900 call from an airplane phone." The boss says, "Hey, I'm allowed to call my wife when I'm traveling!"
Caption: "Dogbert's tech Support" Dogbert answers the phone at his computer. The voice on the phone says, "Hello, I..." Dogbert says, "Shut up and reboot." The voice on the phone says, "Hey, it work..." Dogbert says, "Shut up and hang up.." Dogbert looks at his watch and thinks, "My average call time is improving."
Dilbert is on his home sofa in his bathrobe with his feet on the table. Dogbert is next to him. From the T.V. we hear: "DogbertMD.com had a successful IPO today, netting billions for Dogbert." From the T.V.: "The company has no profit now and expects no profit later." From the T.V.: "The company issued a press release that says, "Neener neener. Profits are for losers." Dilbert says:"Succinct"
Dilbert, the Boss, and Wally are at a meeting. The Boss says: "Our division is unusually profitable this year." He turns to Dilbert: "That means our targets for next year will be set impossibly high." He turns to Wally: "Our only hope of reaching our profit target next year..." He continues: "...is to sabotage profits for the rest of this year." He explains further: "It's too late to stop customers from buying our products." He continues: "So we'll focus on increasing wasteful spending." The Boss puts his hand on Wally's shoulder and tells him: "Wally, I'm sending you to a leadership training class." After the meeting, Wally sticks out his coffee mug and asks Dilbert, "Did you ever stick out your coffee mug and just follow where it took you?"
The Boss says to Wally and Dilbert, "Profits are down. Our senior management blames the weak economy." Dilbert responds, "So they're saying that profits went UP because of great management and DOWN because of a weak economy?" The Boss responds, annoyed, "These meetings will go faster if you stop putting things in context." Dilbert replies quietly, "Sorry."
Headline: Six Sigma Consultant. Dogbert says to The Boss and Dilbert, "Every company that used my six sigma program increased profits." Dogbert continues, "...Except for the ones that were in industry downturns..." Dogbert continues, "...Or flat growth industries... Or industries that only upturned a little bit."
Catbert is standing in the doorway of The Boss' office. Catbert says, "Bad news." Catbert continues, "The employees figured out that they won't get raises next year because profits are in the dumps." The Boss gasps. Catbert's voice continues, "And they're being rational about it." Asok says to Wally, "We are free from the tyranny of having to work hard for raises." Wally exclaims, "Ooh-yah!" Wally continues, "But there's a delicate balance because we don't want to be down-sized." Wally continues, "I figure we can either have bad attitudes or bad performance but not both." Asok says, "I think I'll try having a bad attitude." Wally replies, "'I'm a bad performance man myself." Wally and Asok are sitting in The Boss' office. Wally says, "I just realized that my entire job can be done by guessing." Asok says, "Hey, dip-weed."
The Boss says to Dilbert, "Dilbert, you're going to Elbonia to shut down our Elbonian mud delivery business." The Boss continues, "Meanwhile, I'll tell our stockholders that we expect the mud delivery business to make huge profits." Dilbert says, "Um... is this illegal?" The Boss replies, "There's no law against optimism! I checked."
The Boss says to Alice, "Alice, your performance this year was superior. I'm giving you a 10 % raise." The Boss continues, "But it's not effective right away." "It kicks in as soon as soon as my budget increase gets approved." Carol asks, "When will that be?" The Boss responds, "As soon as the economy improves and profits go up!" Carol asks, "But my raise will be retroactive to today, right?" The Boss replies, "No." The Boss continues, "You should be happy. Some people aren't getting any raises at all." Carol holds one arm down with the other and thinks, "Must.. control fist... of death." Carol bumps into Wally in the hallway. Wally says, "I just got a 14% future raise just for showing up." Carol holds her arm down again and exclaims, "Gaaa!!!"