Asks Customer Comic Strips - Page 3
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Barry: I see you're off your phone. Can I pop in and ask a quick question? Boss: Yes, but only if it is quick. Barry: Oh, it will be. Boss: Okay, make it quick. Barry: What is blockchain and how will it influence our strategy across all product lines?
Man: Don't tell Dilbert I told you what he plans to do. Alice: What if he asks me how I found out? Man: You should lie. Alice: You have given me two bad choices. If I don't change my plans based on this new information, I'll have big problems. But if I act on it, Dilbert will ask me how I knew, and that will turn me into a liar. Man: Yes, those are your only options. Alice: Unless... Man: There's no "unless." You have only two options. Just two! Alice: Have you ever seen the view from the roof?
Man: Would you like to sign up for our customer loyalty program? Dilbert: Why would I do that? Man: If you don't we'll overcharge you on your purchases. But if you sign up, we will add a new level of complexity to your life that will make you hate us. Dilbert: I'll stick with the customer disloyalty program. Just overcharge me and I'll never come back. Man: You can get ten percent off your purchase today if you fill out an online customer survey and enter our store code. Dilbert: Please just overcharge me and let me leave! Man: I almost hesitate to ask which extended warranty option you want.
Dogbert: My research shows that your ideal customer is a male Olympic athlete between the ages of 120 and 145. And just to be safe, you want that guy to not have a Yelp account. Boss: How many people are in that group? Dogbert: None, but my research will help you double that.
Boss: Don't focus so much on making the software do what our customers want it to do. Just make it hard for users to uninstall it. Dilbert: Why would they buy it in the first place? Boss: A big part of our strategy involves lying.
Boss: I need you to do a financial analysis on upgrading our customer tracking software. Dilbert: What conclusion do you want me to reach? Boss: We'll do whatever the data says. Dilbert: Which is...? Boss: I already bought the upgrade.
Boss: We need to regain customer trust after our exploding phone fiasco. Dogbert: You need a celebrity endorsement. People trust celebrities with their life-and-death decisions. Maybe a famous cartoonist. Boss: I don't see how that could go wrong. Narrator: Continued...