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A man shows a photograph to a man behind a desk and says, "His name is Dilbert. He invented something that would make our entire product line obsolete." The man behind the desk asks, "Do you have a plan?" The employee replies, "Uh . . . I could wax your desk with my hair again." The man says, "It's just crazy enough to work."
Ratbert says to Dogbert, "I think I've hit upon a brilliant new direction for expanding our product line." Ratbert says, "I call them 'Carpet Patch Kids.' Each one is made from carpet and has its own name!" Ratbert says to the carpet doll as he walks away, "Don't feel bad, Raquel. I don't think he meant it as a personal attack."
The Boss points to a diagram and says, "Problem: our product development process requires buy-in from managers who'd be happier if we all died." As he puts a new transparency on the overhead projector, the Boss says, "My solution is to create executive oversight groups who don't understand the issues and don't have time to meet." Wally and Dilbert watch as the Boss looks into the light and yells, "I'm . . . I'm blind!" Dilbert says, "You looked directly at the bulb again."
Dilbert puts a transparency on an overhead projector and says, "Here's the basic plan for getting our 'ISO 9000' certification." Dilbert points at the diagram and continues, "Each of you will create an insanely boring, poorly written document. I'll combine them into one big honkin' binder." Dilbert points to a picture of a man passing a binder to another man and continues, "I'll send copies to all department heads for comment. They will treat it like a dead raccoon and route it to the first passerby."
Dilbert and Alice watch as Dogbert points to a diagram and says, "Your target market is the high income group. They're the only ones who can afford your product." Dogbert continues, "More specifically, they must be rich, tasteless and easily amused. I've located a cluster of them to study." Dogbert stands behind a bush on a golf course and watches two golfers. One golfer says, "That dog's watching us golf again."
The Boss, Dilbert and a man with an eye patch sit at a conference table. The man says, "Sure, we could bring some strangers in to test out product for ease of use . . ." The man continues, "But that could take all afternoon and cost at least a hundred dollars." The man continues, "And all it proves is strangers are stupid." The Boss says, "Sometimes they have good candy."
The Boss says to his secretary who sits at her desk, "Carol, the next time you order my business cards, spell out my full title: 'Director of Product Enhancements.'" The Boss continues, "Don't use the acronym 'DOPE.'" The secretary replies, "I didn't know you were the Director of Product Enhancements."
The Boss, Wally and Dilbert sit around a conference table. Wally hands the Boss a piece of paper and says, "My proposed work plan for the year is to stress-test our product under severe network conditions." Wally continues, "I will accomplish this by downloading large image files from the busiest servers on the net." As Wally and Dilbert walk away from the meeting, Wally comments, "I was THIS close to making it my job to download naughty pictures." Dilbert says, "It's just as well; I would have had to kill you."
The Boss, Dilbert, Wally and Alice sit at a conference table. The Boss says, "Our new slogan is 'Everybody is in sales.'" The Boss continues, "Imagine if all our employees convinced their friends to buy our product, eventually . . ." Alice asks, "We'd have no friends?" Wally asks Dilbert, "What's this 'friend' thing I keep hearing about?"