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 - Dilbert by Scott Adams

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"What the...? How can you be relaxed with so much work to do?" "Your mistake is taking pride in how much work you can complete." "You see, Alice, there's an infinite quantity of potential work." "But it's only possible to do a finite amount." "You have set yourself up for certain failure according to your own arbitrary standard." "By way of contrast, I take pride in not taking pride in my work." "I've already achieved my goal and it's not even lunch time yet." "Don't you need a new goal for after lunch?" "I'm aiming for a distended stomach."

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 - Dilbert by Scott Adams

Share April 27, 2003's comic on:


Tags #customer diservice program, #tech supprt, #stretched telephone, #cleansed online support, #useful articles, #support groups, #train customers

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The Boss points to a slide of a man making a funny face and says, "We've expanded our customer disservice program." The Boss points to the next slide of a technician saying, "Uh.. reboot." The Boss continues, "...Doubled our unhelpful technical support advice." The next slide is of a customer leaning back with one hand on the phone and the other holding his stomach, saying, "So... hungry." The Boss continues, "... Stretched our telephone hold times to lethal durations..." Wally, Dilbert, and Alice listen as The Boss' voice continues, "... And cleansed our online support database of all useful articles." The Boss says, "Our goal is to force customers to form support groups." The Boss continues, "Over time, with luck, we'll train customers to do our manufacturing and shipping, too." Wally raises his hand and asks, "May I train a customer to do my job?" The Boss replies, "Sure." A little boy sits in front of a computer with a cup of coffee in his hand. He asks Wally, "So.. what do I do?" Wally responds, "You're doing it."

Boss Uses His Gut

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Boss Uses His Gut - Dilbert by Scott Adams

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Tags #gut, #instinct, #decision, #deciding, #logic, #stomach, #mouth, #guest artist, #joel friday

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Boss: Your analysis does not conform to my preconceived notions. So my gut instinct is telling me that you are wrong. Dilbert: When your gut talks to you, what does it use for a mouth?