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Dilbert sits at a desk and says, "Thank you for coming to the 'ISO 9000' project kick-off meeting." Dilbert continues, "Each of you was hand-picked by your manager for this project because . . ." Dilbert faces a table of strange people and says, "Well . . . never mind why."
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Dilbert puts a transparency on an overhead projector and says, "Here's the basic plan for getting our 'ISO 9000' certification." Dilbert points at the diagram and continues, "Each of you will create an insanely boring, poorly written document. I'll combine them into one big honkin' binder." Dilbert points to a picture of a man passing a binder to another man and continues, "I'll send copies to all department heads for comment. They will treat it like a dead raccoon and route it to the first passerby."
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Dilbert and Alice watch as Dogbert points to a diagram and says, "Your target market is the high income group. They're the only ones who can afford your product." Dogbert continues, "More specifically, they must be rich, tasteless and easily amused. I've located a cluster of them to study." Dogbert stands behind a bush on a golf course and watches two golfers. One golfer says, "That dog's watching us golf again."
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The Boss says to an employee, "The employee surveys indicate some dissatisfaction in my group. That affects my pay." The Boss continues as the man frowns, "You're my grumpiest employee, so I'm going to fire you to bring up my average score for morale." The Boss walks away thinking, "I think I'm getting better at all the touchy-feely stuff."
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Dilbert sits at his desk. A man wearing a mask and goggles and holding some equipment says, "I'm checking the building for environmental hazards." The man holds up an instrument and asks, "Have you been feeling tired, nervous and disoriented?" Dilbert says, "You just described my entire career." The man says, "If you start feeling good, run for the exit."
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Ratbert walks behind Dilbert who is carrying a briefcase. Ratbert says, "I'm following you to work." Ratbert continues, "I'll start out as an annoying rodent but with hard work and training I'll work my way up to engineer." Dilbert says, "May I suggest a career in marketing?" Ratbert holds up his tiny briefcase and says, "Is this the cutest little briefcase or what?!"
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Ratbert sits across from a desk and says, "Outwardly, yes, I'm a rat. But my bubbly personality and my utter lack of skill make me well-suited for a career in marketing." Ratbert asks, "Would you mind terribly if I gnawed on your phone cord?" The person at the desk says, "We have an opening in lobby security." Ratbert holds the phone cord in his mouth and says, "I'm insulted!"
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Ratbert arrives at home carrying a briefcase and says to Dogbert, "I didn't get the job in marketing. They say I have no experience." Dogbert responds, "Try inviting yourself to meetings. Nobody ever says no, and they're too timid to kick you out once you sit down." Wally, Dilbert and Alice sit at a conference table. Ratbert stands on the table next to a box of donuts and says, "Does anybody want to split a donut? I'll just take half and leave the rest."
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Dilbert sits in his desk chair and says to Ratbert, "Since you won't go away, I'll make you an intern." Ratbert says, "Great! What's an intern?" Dilbert explains, "You'll spend your day in a high-traffic cube trying to look busy. Your main function is to make the rest of us glad we're not you." As he sits in a cubicle moving a mouse Ratbert thinks, "How did people ever look busy before computers?"
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The Boss, Dilbert, Alice, Ratbert and Ted sit at a conference table. Ratbert asks, "Excuse me . . . I'm only an intern, but may I make a suggestion?" Ratbert says, "Let's form multidisciplinary task forces to reengineer our core processes until we're a world class organization!" The Boss says, "Sounds good. Go do it." Ratbert says, "I'm more of an idea rat."