Customer Service Comic Strips - Page 31
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Boss: We've moved past the old notation of customer loyalty. Now we use science to manipulate dopamine and create addictions that make a mockery of free will. Dilbert: That sounds like the epitome of evil. Boss: We call it "extreme marketing."
dogbert to dilbert: this is my service human. office worker on leash. dogbert: whenever i feel angry, i slap him with a rolled-up magazine to help me relax. service human: no one reads magazines anymore. dogbert: can i borrow your iPad?
the boss: i'm hearing that you are abusing your service human. the boss: i don't think you pay him enough for that. service human: wait. i'm suppose to get paid for this??? dogbert: great. now you've ruined him!
dogbert: i'm opening a beg-and-pay store. dilbert: what will you be selling? dogbert: selling? dogbert: you are way behind the times. dogbert: stores don't sell things anymore. dogbert: selling would require good customer service and lots of stock on hand. dogbert: if you want that sort of thing, use the internet. dogbert: i just want a place where people can go and beg me to sell them stuff that isn't in stock. office worker: can you help me find this hat in my size? dogbert: beg!!!
dilbert: and that's my blockchain proposal. any questions? boss: there was a part i didn't understand. dilbert: which part? boss: the words dilbert: all of them? boss: only the goofy ones. such as token, smart contract, certainty as a service, utxo blockchains, node, ledger, and daps. dilbert: so... you didn't understand anything i said for the past hour? boss: don't try to turn this into my fault dilbert: you could have asked me to clarify boss: i also wanted it to end.
boss: i hired the dogbert tech support team to help with customer calls because our user interface is so sadistic. dilbert: wouldn't that be adding insult to injury? boss: how so? dogbert in a office at a desk yelling: try rebooting, you idiot. and don't call again!
boss: i hired you to predict the future, of our industry, but everything you say makes me sad. dogbert: don't blame me. i only predict the future. i don't make the future. unless you buy my special platinum level service. boss: nice upsell.
dogbert: i've designed these over-ear headphones for maximum customer annoyance. the charging port is only on one side, so the user has a fifty percent chance of guessing wrong. and the charger only fits if you put it right-side up. to increase the frustration, i made the plug look the same on both sides. best of all, the plug is so poorly designed that half the time it doesn't seem to fit, even when you put it in correctly. i made the headphones black, so you can't easily find the charger hole in low light. ninety percent of users will be cursing us every time they try to recharge. customers won't know any of this until after they purchase. boss: ship it.