Service Business Comic Strips - Page 34

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 - Dilbert by Scott Adams

Tags customer service, serial number, pulverizing case, hammer, void warranty

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Headline: Customer Service. Dogbert is sitting at his desk, talking into a telephone headset. He says, "Find the serial number by pulverizing the case with a hammer." The man on the other end of the line is holding a hammer above a radio. He asks, "Are you sure this won't void my warranty?" Dogbert replies, "It's not always about you."

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 - Dilbert by Scott Adams

Tags process meeting, solve problem, develop process, generating ideas, meeting, cross - discilinary, swat team, offsite meeting, meeting as firewall, business

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Asok, The Boss, and Dilbert are sitting next to each other at a meeting. Asok raises his hand excitedly and says, "Ooh! Ooh! I know how to solve that problem!" The Boss replies, "Not so fast, Asok." Asok looks sullen as the Boss continues, "This isn't the solution meeting. This is the process meeting." The Boss continues, "Our goal is to develop a process for generating ideas to solve the problem." Wally turns to Asok and The Boss and says, "We don't know how to develop processes. Someone should have a meeting about that." Wally continues, "Someone like... a cross-disciplinary SWAT team in an offsite lockup meeting." The Boss says, "Hmm.. good idea." He then looks at Dilbert from the corner of his eye and finishes, "I guess this meeting is over." Wally continues to talk to Asok as they're walking out of the meeting. He says, "You see, Asok. You can only thwart a meeting by inventing other meetings to act as a firewall." The Boss approaches Asok at his desk and says, "Asok, I'm putting you on a cross-disciplinary SWAT team."

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 - Dilbert by Scott Adams

Tags profits down, profits went up, putting in context, senior mangement, weak economy, meeting, business

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The Boss says to Wally and Dilbert, "Profits are down. Our senior management blames the weak economy." Dilbert responds, "So they're saying that profits went UP because of great management and DOWN because of a weak economy?" The Boss responds, annoyed, "These meetings will go faster if you stop putting things in context." Dilbert replies quietly, "Sorry."

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 - Dilbert by Scott Adams

Tags negotiated contract, six weeks, double delivery time, devious weasel, simply incompetent

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Dilbert is reading a contract while meeting with a business associate. Dilbert says, "We've negotiated this contract for six weeks and today you double your delivery time?" Dilbert continues, "I can't tell if you're an incredibly devious weasel or simply incompetent." The business associate begins to pull on his own nose and says, "Here's a clue." The business associate pulls of his nose to reveal a weasel's nose underneath. It makes the sound, "poink."

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 - Dilbert by Scott Adams

Tags English, imcomprehensible, weseleze, sign something, lawyer, miss deadline, frat brother, legal

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Dilbert is meeting with the weasel nosed business associate. Dibert says, "Hey, we negotiated this deal in English but your contract is incomprehensible weaseleze!" The weasel covers his mouth sneakily. Dilbert continues, "My only choices are to sign something I don't understand or get my lawyer involved and miss my deadline!" Phil appears and puts his arm around the weasel. Dilbert says, "Ha! Now you're going to heck!" Phil responds, "Are you hassling my frat brother?"

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 - Dilbert by Scott Adams

Tags meeting, across bridge, hard work, intern, carpool lane, business

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Alice has a briefcase in her hand. She says to Asok, "Asok, you're coming with me to an important meeting across the bridge." Asok is sitting at his computer. He thinks to himself, "Important!" Alice and Asok are walking. Asok says, "My hard work as an intern is paying off. Already I am invited to an important meeting!" Alice and Asok are driving past traffic. Asok exclaims, "Hey, we get the carpool lane!"

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 - Dilbert by Scott Adams

Tags email service problem, no email, phone call, playing with tech support, three computers, web function, account information

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Dilbert is sitting at his computer at home. He says into the telephone, "Look, I have three computers in the house. All three simultaneously lost e-mail but not web function." He continues, shaking his fist in the air, "That means the problem is in your e- mail service. Can you grasp that concept?" Dilbert is laying on the couch with a cup of coffee. He says into the phone, "Okay. I'm re-entering my account information... Hey, guess what? That didn't work either."

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 - Dilbert by Scott Adams

Tags service anniversary, 20 years, one year pins, asked for money, six years, pay for pins, card with wrong name, unappreciative, creepy business practices

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Alice is sitting at her computer. The Boss approaches from behind with a package in his hand and says, "Happy service anniversary, Alice." The Boss continues, "We're out of twenty-year pins so I got twenty of the one- year pins." The Boss hands Alice the package and says, "You can pin these babies all over your blouse... or fishing hat if you prefer." The Boss continues, "The card says, 'To Kathy' but it was never opened. For some reason she quit the day she got her twenty pins." The Boss continues, "Incidentally, I have to charge you $262 for the pins. The company doesn't pay for them." Alice holds the box angrily. Alice responds, "First of all, I've only worked here for about six years.." The Boss interrupts, "Wow, you look older. Anyway, just give me the $262 and throw away eight pins and we'll call it good." Alice rolls up her sleeve and shakes with anger. She holds one arm back with the other. The Boss asks, "Why are you rolling up your sleeve? Are you going to pin them to your arm?

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 - Dilbert by Scott Adams

Tags meeting, vague intrsutcions, morons annonymous, pandemonium, ends, shoe sniffing contest, mom called, arguments, business

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The Boss approaches Carol and says, "Carol, if anyone calls, say I'm in a meeting." Carol asks, "What meeting?" The Boss replies, "It doesn't matter." Carol thinks, "#O!* vague instructions" as the phone rings. Carol says into the phone, "He's at his weekly meeting of 'Morons Anonymous.' She continues on the phone, "It's a long meeting. They usually get into an argument about the definition of 'anonymous.' She continues on the phone, "Half of them think it means 'angry.' Then someone throws a chair and it's pandemonium." She continues on the phone, "The whole thing usually ends with a shoe-sniffing contest." The Boss returns to Carol's desk. She says, "Your mom called."

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 - Dilbert by Scott Adams

Tags human resources, appearence, being evil, Catbert, therapy, session, calls therapist hag, debris, jumps on anything, eraser, misspelled psycho, business, psychology

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Catbert is lying on a psychologist's couch. He says, "I'm a director of human resources." Catbert continues, "So naturally, I have to keep up the appearance of being evil." The psychologist asks, "But you find it difficult to do evil things?" Catbert responds, "No, I like that part of the job... Stop jumping ahead, hag." Catbert continues, "My problem is that anytime I see a tiny object fall to the floor, I jump on it and eat it." Catbert continues, "Sometimes I'm not even hungry and I know it's just a piece of debris but I can't stop myself." The psychologist says, "Oops.. I misspelled psycho." Catbert's voice is heard "No! Not eraser debris!" Catbert is heard from the floor, "#*!! @$& Quack!" The psychologist laughs and responds, "Who's a hag?"