Smashing Phone Comic Strips - Page 38
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THE CALL CENTER: A worker sits in front of a computer wearing a telephone headset. A woman supervisor says to him, "Carl, reduce your average call time or you're history." Dilbert holds a portable telephone in his hand and presses buttons to dial a number to the sound of "Beep beep beep beep." Carl answers the phone angrily, saying, "What?!" Dilbert says into his telephone, "I have a question about your product." Carl yells into the telephone, "Faster! Faster! Faster!" Dilbert says into his telephone, "Um... It's about the interface." Dilbert hears Carl say, "Great. Thanks." There is the sound "click." Carl's supervisor says to him, "Your average call time is way down. You get a bonus." Carl holds his bonus check and thinks to himself, "Maybe it's a mistake to do this job while I study for the priesthood."
The Boss is hiding behind a doorway as Dilbert walks toward him. The Boss thinks, "The Master of Delegation hears the footsteps of his prey." Sticking his head out the door, The Boss says, "Hi." A startled Dilbert exclaims, "Gaaa!!" The Boss says to Dilbert, "Call this vendor and tell him I want the third thing he told me about." Dilbert says to The Boss, "Okay. That will save two minutes of your valuable time." Dilbert says, "When the vendor asks me dozens of questions should I just guess at the answers?" Dilbert asks The Boss, "Or would you prefer to spend an hour giving me enough background so you can avoid a two-minute call?" Dilbert says, "You know what's funny? This conversation lasted a minute... And there are two of us." The Boss asks, "Are you done?" Dilbert says, "I think you wrote down your own phone number."
Dilbert stands before a presentation screen with a model on it. He explains, "We found a bug in our software." Another panel comes up and Dilbert continues, "It searches your e-mail address book for your mother's name." The Boss, Alice and Wally listen as Dilbert says, "Every Sunday it uses your e-mail to send her a message..." Dilbert continues, "...Comparing her face to various parts of animals." The Boss asks, "Do you have any hard facts that proves we should fix the bug?" The Boss continues, "We can't just throw money at every problem." His secretary stands behind him, holding a phone in her hand. Carol, the Boss's secretary says, "It's your mother." The Boss puts the receiver to his ear and his mother screams, "YOU MISERABLE %$#@&!!!" Dilbert looks at the Boss and says, "See what I mean?" The Boss replies, "No. I get this call every day" as his mother continues to curse.
The Boss approaches Carol and says, "Carol, if anyone calls, say I'm in a meeting." Carol asks, "What meeting?" The Boss replies, "It doesn't matter." Carol thinks, "#O!* vague instructions" as the phone rings. Carol says into the phone, "He's at his weekly meeting of 'Morons Anonymous.' She continues on the phone, "It's a long meeting. They usually get into an argument about the definition of 'anonymous.' She continues on the phone, "Half of them think it means 'angry.' Then someone throws a chair and it's pandemonium." She continues on the phone, "The whole thing usually ends with a shoe-sniffing contest." The Boss returns to Carol's desk. She says, "Your mom called."
Catbert the Evil HR Director says to the staff, "Video cameras have been installed in all work areas." Catbert holds up a badge and says, "Employees must wear I.D. badges around their neck." Catbert continues, "Your internet and telephone usage will be monitored." Catbert continues, "Everyone will undergo mandatory drug testing." Catbert thinks to himself, "They're not resisting. They're ready for phase two." Catbert says, "Prepare to be permanently marked by hot ironos." The Boss asks Catbert, "Will that hurt?" Catbert answers, "I'll be fine. Thanks for asking." Everyone holds Wally down on the table as Catbert announces, "Wally is about to experience brand awareness."
Wally: I migrated our northern data center to the cloud. But the cloud stopped working and I can't find the phone number for our clout guy. So... whatever. Boss: You lost our data center? Wally: That's one way to look at it.
Dilbert: Okay, you talked me into buying the deluxe edition. Salesman: We don't have that one in stock, but I could call around to our other stores. Dilbert: Technically, that means this is not actually a store. You're more like online shopping, but with a terrible user interface. Watch me buy that same item with my phone while you stand there being obsolete. And... done. Salesman: Did they try to sell you an unnecessary warranty extension? Dilbert: No. Salesman: Yes! I still have a purpose! Dilbert: Here's my digital receipt.
Wally: I'm a headhunter and I know someone who wants to offer you a much better job. Phone: Yes! Wally: I like to soften the room before I go for my performance review. I didn't do squat this year. Boss: Doesn't matter to me!
Carol: You keep pressing the public address button on your phone when you make calls. We can't tell if you're talking to your doctor or you're really, really bad at talking dirty to your wife. Boss: I use one to practice the other.
Boss: Describe your biggest accomplishment from your last job. Interviewee: I made some phone calls and stuff. I think I made a difference. Boss: Do you want this job? Interviewee: Nah. Just lonely.