Brief Customer Survey Comic Strips - Page 4
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Dogbert: Invest you money in my reincarnation fund and you'll be rich in a future life. Man: But I a rich in this life, for I have love in my heart and music in my soul. So, can you help me push my van home? Dogbert: It looks like you'll also have sharp pain in your muscles.
Dilbert: we in engineering think of the marketing department as our customer, Fred. FRED: Thats great. Id like you to do a technical feasibility study for me. Wally: would that require any work? I said "customer" not boss.
Dogbert: The end of the world is coming in the year 2000. Therefore, you should give me your money before its too late. Dogbert: It is written that money is evil, I'll keep your money in Dogberts special "evil be gone" device. And its completely deductible. ...from your savings. CUSTOMER: So Im actually making money!
"What makes these a 'value'?" "Value priced lottery tickets" "They're half the normal price, and yet the chance of winning is only one in ten million less." "Hey! This is for yesterday's lottery!" "And your point is...?
The Boss: Our two goals this year are to downsize and to improve customer service. Dilbert: question: how can you improve service if you're getting rid f service people? The Boss: who do you think is screwing up the customer service? duh...
Professor: Lets start with a brief refresher in macro economics. This diagram explains why Im and expert in money yet I dress like a flood victim. You'll have no trouble with the rest of the course unless your mechanical pencil jammed...lets erase....
"We could design the product with a simple point - and - click interface..." "Or we could require the user to choose among thousands of poorly documented commands, each of which must be typed exactly right on the first try." "Bear in mind, we'll never meet a customer ourselves." "Make it so they have to reboot after every typo."
The Boss, Wally and Dilbert sit at a conference table. The Boss says, "The employee survey showed that 95% of the company believes we have no consistent strategy." The Boss continues, "So the executives formed a 'quality team' to determine the root cause of the problem." A man points to a chart and says to three people seated at a table, "We've narrowed it down to either 'employees are ninnies' or 'we deserve more stock options.'"
DOGBERT THE CONSULTANT Dogbert and the Boss sit at a conference table. Dogbert says, "You can gauge your success by the number of repeat customers you have." The Boss says, "I'm proud to say that virtually every customer gets another unit within three months of buying the first one!" Dogbert asks, "What if you don't count warranty replacements?" The Boss replies, "Ooh . . . Then we don't look so good."
DOGBERTS TECH SUPPORT Dogbert sits at a desk and says into the phone, "Please wait while I consult with somebody who has your exact same problem." Ratbert sits in the chair next to Dogbert. Dogbert asks him, "How do you compensate for a tiny brain, Ratbert?" Ratbert answers, "I just say I'm way too busy to learn. Then I get somebody else to do my work." Dilbert says into the phone, "I'm going to transfer you to an expert." Ratbert says, "Sometimes I pretend to be dead."