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The Boss says to his secretary who sits at her desk, "Carol, the next time you order my business cards, spell out my full title: 'Director of Product Enhancements.'" The Boss continues, "Don't use the acronym 'DOPE.'" The secretary replies, "I didn't know you were the Director of Product Enhancements."
The Boss, Wally and Dilbert sit around a conference table. Wally hands the Boss a piece of paper and says, "My proposed work plan for the year is to stress-test our product under severe network conditions." Wally continues, "I will accomplish this by downloading large image files from the busiest servers on the net." As Wally and Dilbert walk away from the meeting, Wally comments, "I was THIS close to making it my job to download naughty pictures." Dilbert says, "It's just as well; I would have had to kill you."
Dilbert lies on a couch in a psychiatrist's office. The therapist asks, "When did you start believing that your boss was an evil entity from another dimension?" Dilbert imagines the Boss telling him, "I'd like to sit in on your customer meeting." Dilbert thinks, "Uh-oh." The Boss, Dilbert and a woman sit at a conference table. The Boss says, "Let me share the high level strategic view." Dilbert thinks, "Here we go." The Boss spreads his arms and says, "Life began in the primordial stew literally hundreds of years ago . . ." The Boss continues, "But we are the only company who ever found synergies in our win-win solutions!" The caption says, "Two hours later." The Boss says, "And we won't sop until we delight every customer!" The woman looks shocked and Dilbert covers his eyes. The customer says, "I'd be delighted if you just told me about your new Internet access product." The Boss replies, "I cancelled the funding yesterday." The Boss stands up and says, "Who's up for a tour of our cubicles?" Dilbert says, "Gotta go."
The Boss walks by and Dilbert says to him, "Please don't promise the product manager more than we can deliver." The product manager says to the Boss, "We need a totally new software interface in one month." The Boss replies, "You got it!" The woman continues, "And rewrite the operating system so we dominate the industry." The Boss says, "Concurrent development. Check." The woman thinks, "Suddenly I feel omnipotent." She stands up and says, "I want all new hardware, anti-gravity packaging, holographic agents . . ." The Boss yawns. The manager asks, "Can your team really do that in a month?" The Boss replies, "Let me get their reaction." The Boss shows Wally a document. Wally screams and his skull pops out of his mouth. Wally lies on the floor twitching. The Boss says, "Pessimism will not look good on your permformance review."
Dilbert, Wally, Alice and the Boss sit at a conference table. Dilbert says, "The project status is 'yellow light.'" Dilbert continues, "In user tests we found that the product locks up every twelve seconds. The interface is incomprehensible and the manual is pure fiction." Dilbert continues, "I think it's clear what we need to do . . ." The Boss asks, "Ship it and hope somebody writes a 'Dummies' book about it?"
The Boss and Dilbert sit at a conference table. The Boss asks, "How long will it take to fix any problems we find in our beta product?" Dilbert answers, "It is logically impossible to schedule for the unknown." The Boss says, "Try to think as a manager, not as an engineer." Dilbert says, "In that case, we'll fix the problems before we find them."
The Boss says to Dilbert and Wally, "We need to ship the V-1 product tomorrow. I promised our CEO he can announce it at the shareholder meeting." Wally says, "That's two months early!!" Dilbert says, "We haven't added any features yet!!" Dilbert says, "What would we ship? Our lab prototype is the only V-1 in existence!" Wally cries, "No . . . You wouldn't!" The Boss picks up the device and says, "I've scheduled press tours so you can do demos all next week." Wally asks, "On what?!" As the Boss walks away carrying the prototype, Dilbert says, "We'll need twenty thousand dollars to build another prototype!" The Boss says, "That reminds me; I froze the budget for the rest of the year." The Boss continues, "If there's anything you'd like me to do, don't hesitate to ask." Wally says, "Yeah, I'd like you to do something . . ." The Boss looks angry. Wally says, "Ooh . . . I think I should have hesitated to ask that."
The Boss speaks to three employees in tech support. He says, "We just shipped our newest product. You folks in tech support will need to be trained so you can avoid any embarrassments." The Boss says, "We had a monk write the training material on a grain of rice. We could only afford one, so you'll have to share it." The Boss tosses a grain of rice at them and they lunge for it. As the employees fall to the floor fighting, the Boss says, "To be honest, I'm not sure we had a real monk. He wrote everything in Pig Latin."
The Boss, Dilbert, Wally and Alice sit at a conference table. The Boss says, "Our new slogan is 'Everybody is in sales.'" The Boss continues, "Imagine if all our employees convinced their friends to buy our product, eventually . . ." Alice asks, "We'd have no friends?" Wally asks Dilbert, "What's this 'friend' thing I keep hearing about?"
The Boss, Dogbert, Wally and Alice sit at a conference table. The Boss points at Dogbert who is growling and says, "I've asked Dogbert to get rid of our most troublesome customers." Dogbert says, "Ten percent of your customers account for ninety percent of your service costs. They must be eliminated." Alice asks, "Is that the same group of customers who actually USE our product?" Dogbert replies, "Plus the ones who were injured unpacking it."