Brand Online Comic Strips - Page 4
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The Boss points to a slide of a man making a funny face and says, "We've expanded our customer disservice program." The Boss points to the next slide of a technician saying, "Uh.. reboot." The Boss continues, "...Doubled our unhelpful technical support advice." The next slide is of a customer leaning back with one hand on the phone and the other holding his stomach, saying, "So... hungry." The Boss continues, "... Stretched our telephone hold times to lethal durations..." Wally, Dilbert, and Alice listen as The Boss' voice continues, "... And cleansed our online support database of all useful articles." The Boss says, "Our goal is to force customers to form support groups." The Boss continues, "Over time, with luck, we'll train customers to do our manufacturing and shipping, too." Wally raises his hand and asks, "May I train a customer to do my job?" The Boss replies, "Sure." A little boy sits in front of a computer with a cup of coffee in his hand. He asks Wally, "So.. what do I do?" Wally responds, "You're doing it."
The Boss says to Dilbert, "I have an idea!" The Boss continues, "We'll automate our online tech support." The Boss says to Dilbert, "Our software will analyze incoming e-mail and send responses based on key words!" Dilbert, his tie flying up, says to The Boss, "That's an excellent plan." The Boss responds, "I know." Dilbert says, "But what about the one percent of our customers who actually get a useful response?" Dilbert says to The Boss, "Maybe we could wear ski masks and throw rocks at their houses." Dilbert says, "Then we could achieve our goal of 100% customer dissatisfaction! Whoo hoo!" Dilbert throws his arms up in the air as The Boss watches him. Dilbert thinks to himself, "Maybe I should work someplace where sarcasm and supportiveness are different things."
Catbert the Evil HR Director says to the staff, "Video cameras have been installed in all work areas." Catbert holds up a badge and says, "Employees must wear I.D. badges around their neck." Catbert continues, "Your internet and telephone usage will be monitored." Catbert continues, "Everyone will undergo mandatory drug testing." Catbert thinks to himself, "They're not resisting. They're ready for phase two." Catbert says, "Prepare to be permanently marked by hot ironos." The Boss asks Catbert, "Will that hurt?" Catbert answers, "I'll be fine. Thanks for asking." Everyone holds Wally down on the table as Catbert announces, "Wally is about to experience brand awareness."
Catbert: You're the first employee in company history to fail the online ethics course. Wally: I protest the grading system! Ethics are subjective. There are no right answers! Catbert: You said you would kill a coworker if you knew you wouldn't get caught. Wally: It was hard to know what answer they were looking for.
Boss; Don't make any product changes without change orders. When users ask for new features, direct them to the online change order system. Dilbert: That system only has the old forms. Boss: Tell someone to put the new ones on there. Wally: That would require a change order. Dilbert: Maybe we could tell users our sense of hope was killed by something called management. The we could sort of slump over like we're waiting for death's cold embrace. Boss: I'll get back to you if I think of a better plan.
Dilbert: Okay, you talked me into buying the deluxe edition. Salesman: We don't have that one in stock, but I could call around to our other stores. Dilbert: Technically, that means this is not actually a store. You're more like online shopping, but with a terrible user interface. Watch me buy that same item with my phone while you stand there being obsolete. And... done. Salesman: Did they try to sell you an unnecessary warranty extension? Dilbert: No. Salesman: Yes! I still have a purpose! Dilbert: Here's my digital receipt.
Dogbert: I started an online marketplace for dumb criminals. As soon as I get enought users, I'll steal all of their bitcoins. Bushahahaha! Dilbert: Is this morally defensible? Dogbert: Here's my argument: Ka-ching! Ka-ching!
Boss: We got Randy by buying his start-up. Randy, Dilbert will show you how to access our 45 hours of mandatory online training. Randy: I quit. Boss: Well, at least we still have his start-up. Dilbert: And all seven of its customers, too.
Dilbert: I got 9,752 responses on this dating site and I haven't even completed my profile. All I said is that I'm six feet tall, I have hair and a job. Meanwhile, everywhere: Women: Hair... height... job! Triple threat!
dilbert at home: i'm going to try to cancel some recurring online charges today. wish me luck. dogbert: what resistance are you expecting? dilbert: obviously, they hide their contact information, so i allocated two hours to find the right phone number. it should take about an hour to navigate their automated phone system that will keep sending me to the wrong place. if i reach a human, he'll try to divert me to their website to cancel, which i already know won't work because... ...i won't be able to find my account in their system for reasons no one will ever be able to explain. and of course, their phone support person will be using a headset microphone that garbles his already mumbled words. dogbert: but if you stick with it, you will eventually succeed? dilbert: i don't know were you got that idea.