Brief Customer Survey Comic Strips - Page 4
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Kenny and Dilbert sit at a conference table with a customer. Kenny tells the man, "I brought Dilbert to explain what makes our product special." Dilbert says, "It's exactly like our competitor's product except we charge more to cover the cost of our deceptive advertising." The man gets up and leaves the room. Dilbert says, "While you're up, could you get me a cup of coffee?" Kenny looks angry.
Dilbert and Kenny sit at a conference table. Kenny tells a customer, "No one has ever been fired for buying our product!" Dilbert adds, "That's true." Dilbert says, "There IS the occasional savage beating . . . and more than our share of suicides . . ." Kenny looks angry. Dilbert continues, "But that has 'statistical clustering' written all over it."
Dilbert sits at his desk. The Boss enters and says, "Dilbert, do you have a minute?" The Boss continues, "The company is doing an survey of employee attitudes about their bosses." The Boss continues, "It's totally anonymous, so you don't have to fear any retribution." The Boss opens an envelope and says, "Oops! It looks like your questionnaire is a bit dog-eared." The Boss continues, "I'll put my phone number on the confidential envelope in case you need me." The Boss hands Dilbert a pen and says, "You can use this green marker pen." The Boss adds, "Oh, and I took the liberty of checking off your ethnic background as Eskimo. It's just a statistical thing." Dilbert reads, "1. Does your boss clearly communicate your objectives?"
Dilbert lies on a couch in a psychiatrist's office. The therapist asks, "When did you start believing that your boss was an evil entity from another dimension?" Dilbert imagines the Boss telling him, "I'd like to sit in on your customer meeting." Dilbert thinks, "Uh-oh." The Boss, Dilbert and a woman sit at a conference table. The Boss says, "Let me share the high level strategic view." Dilbert thinks, "Here we go." The Boss spreads his arms and says, "Life began in the primordial stew literally hundreds of years ago . . ." The Boss continues, "But we are the only company who ever found synergies in our win-win solutions!" The caption says, "Two hours later." The Boss says, "And we won't sop until we delight every customer!" The woman looks shocked and Dilbert covers his eyes. The customer says, "I'd be delighted if you just told me about your new Internet access product." The Boss replies, "I cancelled the funding yesterday." The Boss stands up and says, "Who's up for a tour of our cubicles?" Dilbert says, "Gotta go."
The Boss introduces a man to Dilbert and Wally. The Boss says, "We just hired Jack away from our competitor. He was their best manager." The Boss continues, "Jack will be in charge of project 'Goosefood.'" The Boss continues, "I'd like you two to brief Jack on the project." Jack, Dilbert and Wally sit at a conference table. Dilbert says, "Project 'Goosefood' has no budget and no management support." Wally says, "Your job is to build a global information network in two weeks." Dilbert says, "Failure is certain. Soon you will leave the industry in disgrace." Wally adds, ". . . Just like the other 'best managers' we hired from our competitors." Jack says, "Just our of curiosity, how did the project get its name?" Wally replies, "Let's just say that you're the goose food . . ."
Tags #attractive, #body language, #employee satisfaction, #extent of feelings, #fake happiness, #impending reorganization, #Lottery, #marketing feild, #new rules, #not motivated, #paycheck, #sarcastic, #survey, #unprofessional, #work
The caption says, "Asok the Intern explains the new rules of body language." Asok smiles and says, "Fake happiness." The caption says, "This means: I am not motivated by the size of my paycheck." Asok looks at his paycheck and sobs loudly. The caption says, "This means: I am slightly concerned about the impending reorganization." Asok shivers and looks frightened. The caption says, "This means: I have decided to work in the marketing field." Asok sticks out his tongue and turns his head in a "counter-clockwise spin." The caption says, "This means: I am being sarcastic." Asok says, "Oh, THERE'S a good plan." The caption says, "Note lips." The caption says, "This means: The recent employee satisfaction survey has not captured the extent of my feelings." Asok hangs in a noose. The caption says, "This means: I think you are attractive but it would be very unprofessional to show it." Asok looks at a woman and his eyes pop out of his head. The caption says, "This means: My lottery investment paid off." Asok gives the Boss a wedgie.
A consultant is giving a presentation using an overhead projector. He holds a transparency and says, "We have the results of the employee communications survey." The projection shows a skull and cross bones and says Negative News. He says, "The number one problem is "Fear of Giving Negative News to Managers." The Boss sits next to Dilbert and says, "What?! Why haven't I heard this before?" The consultant says, "Well, maybe because it's negative news?" The Boss says, "Do you have a solution or did you just come to insult me?" Dilbert and Wally both think, "Don't get involved." The consultant says, "Ooh. Um... maybe if we wait a few days it will take care of itself." The Boss says, "Fine. Next." The consultant smiles nervously and says, "Happily, there are no other communication problems whatsoever. Heh, heh." The Boss turns to Dilbert and says,"I wonder why so many problems go away on their own." Dilbert says, "I have no comment at this time."
An employee comes into the Boss' office with a man and says, "I'd like you to meet our newest customer." The Boss says, "You won't be sorry; we're one of the top five companies in this field." The customer turns to the employee and says, "I thought you said no one else makes this kind of product." The Boss interjects, "No one else makes one with so few features." The employee grimaces as the customer asks, "So...your strategy is low price, right?" The Boss replies, "No, high margins!" The customer grabs the employee by the collar and begins to choke him, screaming, "YOU!!" The employee's feet are propped up on the Boss' desk as the Boss thinks to himself, "I'd better ask someone what a 'margin' is."
The boss says, to Dilbert and Wally, "From now on, we will celebrate our service reps who give exceptional customer service." Dilbert says, "Question: Why would we celebrate employees who do extra work without getting extra pay?" The boss says, "It will make them happy." Dilbert says, "Can we celebrate the smart employees some day?"
The boss says, to Alice, "Alice, we lost our biggest customer because you missed the R.F.Q. deadline." Alice says, "That's because YOU said all overnight mail must go through your evil and lazy secretary." Alice says, "So you're probably going to apologize and give me a bonus for my effort." the boss says, "What's your second guess?"