Calls Mother Comic Strips - Page 4
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Dilbert sits on the couch and Dogbert sits on the backrest. Dilbert's mother offers him a cookie and says, "I'll never understand what you do for a living." Dilbert replies, "I told you I'm an engineer, Mom." Dilbert's mom says, "So you say, but you also say you spend all day in meetings. When do you do any engineering?" Dilbert replies, "Good point. Let's just say I'm what the experts call a 'knowledge worker.'" Dilbert's mother asks, "Which experts call it that?" Dilbert replies, "I don't know." Dilbert's mom asks, "What's the name of the product you're working on?" Dilbert responds, "I don't know what the acronym stands for . . ." Mom asks, "What kind of market penetration and return on investment do you expect?" Dilbert says, "Um . . . I don't know . . ." Dilbert's mom says, "Oh, dear . . . Well, I'm sure you're very punctual." Dilbert shouts, "Ask me another question!! C'mon . . ." Dogbert asks, "Why do they call you a 'KNOWLEDGE worker'?"
Alice sits at her desk. The Boss enters and says, "According to this phone bill, you've been making personal calls." The Boss continues, "That's like stealing from the company, Alice." Alice clenches her teeth, holds her fist and thinks, "Must . . . Control . . . Fist . . . Of . . . Death . . ." Alice looks at the telephone bill and says, "I only spent eighty cents to tell my family I was working late." Alice says, "Here's a dollar. The extra twenty cents is for the personal thought that I'm about to have on company time." Alice closes her eyes and imagines the Boss tied up with rope. She pictures handing him a stick of dynamite. Alice says, "And here's my bill for $40,000 in unpaid overtime that the company stole from me." The Boss replies, "That's not stealing; that's being competitive." Alice says, "I think I'll be competitive with a few bushels of office supplies later today."
The boss says, "We've reduced the volume of technical support calls.." The boss says, "By replacing our "on hold" music with the sound that balloons make when you rub them." Wally says, "Do you ever feel like we're driving the getaway car?"
Asok is on the phone at his computer. ASok says, "Hello, mother. I called to tell you I get your joke." ASok says, "You don't know what I'm talking about? Ha ha! You're really playing this one all the way." Asok sits at a table as Dilbert and Wally eat lunch. Asok looks shocked and says, "It turns out this is my actual life." Wally says, "It's the good part."
Dilbert, Dogbert and the boss are sitting at a small round table. Dogbert is wearing a turban with a quarter-moon on it. He says, "I can contact employees who are in org-limbo." Alice appears beside them standing and saying, "Hello-o-o! Why doesn't anyone return my calls?" Dogbert is holding up a chart in front of Alice and shouts, "Come toward the revised chart, Alice!" Alice says, "It's so beautiful!" Dilbert and the boss, run off scared.
Designing a Call Center Catbert: Give the employees six minutes of bathroom breaks per shift. The Boss: Tiny cubicles and we'll monitor calls and have incompatible objectives such as speed and customer service. = Wally: Hows the project going? Dilbert: Im still collecting the abuser requirements.
Designing a Call Center Dilbert: If the employees get the svolume of calls per day they will wish they were dead. Dilbert But they won't be dead, just too beaten down to look for better jobs. Dilbert: I dont know how to make it any more inhumane. The Boss: we can punish them for not being cheerful.
Dilbert sits at his computer as the Boss sits behind him saying, "It needs to be so easy that your mother could use it." Dilbert replies, "My mother isn't a moron. Maybe we could use your mother as the test." The Boss asks, "What makes you think my mother is a moron?" Dilbert says, "She fed you."
The Boss is with a toothless man who has a broken arm and an eye patch. The Boss says to Dilbert, "Meet your new cubicle neighbor. His name is Mel." The Boss continues, "Mel will be making loud personal calls all day." Dilbert is sitting in his cubicle. He hears Mel on the phone, "Is it supposed to make a squishy sound? Listen to this..."
Wally says to The Boss and Dilbert, "I'm in a battle of wills with a guy who lets all of his calls roll over to voicemail." Wally continues, "I do that too, so all day long we trade messages saying, 'Call me,' and then we ignore the incoming calls." The Boss suggests, "Maybe he's out of the office." Wally responds, "No, I can hear him. He's one cube over from me."