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Dilbert says, "The marketing department has asked us to make our products more robust." Dilbert says, "None of us knows what that means." Dilbert says, "So we can either cancel this meeting and go ask them?" Dilbert says, "Or we can pretend that arguing with each other about the true meaning of 'robust' is just as good." Dilbert says, "While that option is stupid, it would give us the illusion of doing something useful right now." Asok says, "Would it be ethical to ignore the long-term interests of stockholders just ot feel good about ourselves for a few minutes?" Dilbert says, "I think robust means it has lots of features." Wally says, "It means sturdy!"
Dogbert: I'll need more than tall pants and traditional looking hair to get elected to president. "I'm hoping to form an unholy alliance with the military industrial complex." "You're willing to attack allies?" Dogbeert: "It's the highest R.O.I."
Alice: "You should check with Ted to see if he knows about this sort of thing." Dilbert: "I'll add that to my list of marginally useful things that other people have suggested I do." Dilbert: "Apparently, agreeing isn't enough. You also need to say it a certain way."
Dilbert: "This concludes the useful part of my presentation." "Now let's open the floor to suggestions from people who are unqualified to do their own jobs, much less mine." "Yes, you with the forehead." Man: "Can you make the software out of recycled paper?"
The Boss points to a slide of a man making a funny face and says, "We've expanded our customer disservice program." The Boss points to the next slide of a technician saying, "Uh.. reboot." The Boss continues, "...Doubled our unhelpful technical support advice." The next slide is of a customer leaning back with one hand on the phone and the other holding his stomach, saying, "So... hungry." The Boss continues, "... Stretched our telephone hold times to lethal durations..." Wally, Dilbert, and Alice listen as The Boss' voice continues, "... And cleansed our online support database of all useful articles." The Boss says, "Our goal is to force customers to form support groups." The Boss continues, "Over time, with luck, we'll train customers to do our manufacturing and shipping, too." Wally raises his hand and asks, "May I train a customer to do my job?" The Boss replies, "Sure." A little boy sits in front of a computer with a cup of coffee in his hand. He asks Wally, "So.. what do I do?" Wally responds, "You're doing it."
The Boss says to Dilbert, "I have an idea!" The Boss continues, "We'll automate our online tech support." The Boss says to Dilbert, "Our software will analyze incoming e-mail and send responses based on key words!" Dilbert, his tie flying up, says to The Boss, "That's an excellent plan." The Boss responds, "I know." Dilbert says, "But what about the one percent of our customers who actually get a useful response?" Dilbert says to The Boss, "Maybe we could wear ski masks and throw rocks at their houses." Dilbert says, "Then we could achieve our goal of 100% customer dissatisfaction! Whoo hoo!" Dilbert throws his arms up in the air as The Boss watches him. Dilbert thinks to himself, "Maybe I should work someplace where sarcasm and supportiveness are different things."
Boss: What's taking you so long on the project? Dilbert: The application is unstable because the data model is driven by an overly complex relational database and there was no integration testing. Boss: Does any of that mean the same thing as "lazy?"
Boss: I'd like to thank myself for my great leadership on the project. Some of you did useful things, too, but only because I threatened to fire you if you didn't. So don't let it go to your heads. Catbert: I hope you didn't tell them they did good work. Boss: No, that makes them greedy.
Boss: I need you to write a business plan for our new line of products. Dilbert: Is that because business plans have a good track record of being useful and accurate? Boss: No, it's nothing like that. Dilbert: Good, because I plan to make up all of the numbers.
Boss: I need you to come to a meeting now. Dilbert: Can I do something useful instead? Boss: The meeting will be useful. Dilbert: More useful than what I'm doing? Boss: How would I know? Dilbert: Is all leadership random or just yours?