Customer Success Comic Strips - Page 4
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Dogbert tells Dilbert, "Your success at work depends on what you have in your hands when you walk around." Dogbert continues, "A coffee cup is bad. A document is good. A cigarette is bad. A binder is good. But the very worst thing . . ." Dilbert meets Wally in the hallway. Wally carries a coffee mug and a newspaper. Dilbert says, "It doesn't look like you're heading for the fast track, Wally." Wally replies, "Actually, I am, unless it's occupied."
Kenny tells Dilbert, "When I introduce you to the customer, smile and give him a hearty slap on the back." Kenny says, "Get ready. Here he comes." Dilbert thinks, "I'd better take some practice swings." The customer lies on the ground. Kenny tells Dilbert, "Next time, less follow-through, aim higher, and if he turns around suddenly, hold off." Dilbert says, "Sorry."
Kenny and Dilbert sit at a conference table with a customer. Kenny tells the man, "I brought Dilbert to explain what makes our product special." Dilbert says, "It's exactly like our competitor's product except we charge more to cover the cost of our deceptive advertising." The man gets up and leaves the room. Dilbert says, "While you're up, could you get me a cup of coffee?" Kenny looks angry.
Dilbert and Kenny sit at a conference table. Kenny tells a customer, "No one has ever been fired for buying our product!" Dilbert adds, "That's true." Dilbert says, "There IS the occasional savage beating . . . and more than our share of suicides . . ." Kenny looks angry. Dilbert continues, "But that has 'statistical clustering' written all over it."
Dogbert tells Dilbert, "I'm off to my new job as an MTV reporter." Dogbert holds a microphone and stands next to a man wearing gold chains and a cap. Dogbert asks, "Rap star Freshy Q, what is the key to your success?" Freshy Q replies, "Always be yourself. Don't follow the crowd. Be true to your instincts." Dogbert asks, "Did YOU invent rap?" Freshy Q replies, "Uh . . . No." Dogbert says, "Oh, but you probably pioneered this style of dressing." Freshy Q replies, "Not exactly." Dogbert says, "But you write all of your own music." Freshy Q says, "No . . . I buy it." Dogbert asks, "The dance steps?" Freshy Q replies, "I hire a choreographer." Dogbert says, "Well, I'll bet nobody else folds his arms quite like you." Freshy Q says, "I don't like the direction this is heading."
The Boss, Dilbert and Alice sit at a conference table. The Boss hands Alice a paper and says, "Take care of this, Alice." Alice says, "'Take care of this'? This would double my workload." Alice says, "I've already got so many projects that I can't do anything useful with any of them." Alive continues, "But if success is impossible then . . . I'm . . free . ." Alice laughs and shouts, "Free! Free!" Alice sings, "The result will be the same no matter what I do! Yes yes yes." Alice grabs the Boss's hair and says, "Honk honk!" The Boss says, "Moving along . . . We need to inventory our office equipment." Dilbert says, "Sounds like a job for Alice."
Dilbert lies on a couch in a psychiatrist's office. The therapist asks, "When did you start believing that your boss was an evil entity from another dimension?" Dilbert imagines the Boss telling him, "I'd like to sit in on your customer meeting." Dilbert thinks, "Uh-oh." The Boss, Dilbert and a woman sit at a conference table. The Boss says, "Let me share the high level strategic view." Dilbert thinks, "Here we go." The Boss spreads his arms and says, "Life began in the primordial stew literally hundreds of years ago . . ." The Boss continues, "But we are the only company who ever found synergies in our win-win solutions!" The caption says, "Two hours later." The Boss says, "And we won't sop until we delight every customer!" The woman looks shocked and Dilbert covers his eyes. The customer says, "I'd be delighted if you just told me about your new Internet access product." The Boss replies, "I cancelled the funding yesterday." The Boss stands up and says, "Who's up for a tour of our cubicles?" Dilbert says, "Gotta go."
The Boss puts a transparency on the overhead projector and says, "This graphic shows our biggest obstacle to success." The diagram shows an arrow through a series of acronyms. Alice, Dilbert and Wally sit at the conference table looking confused. Wally asks, "Are you saying our biggest obstacle to success is poor graphics?" Alice replies, "I think he's saying our biggest problem is his overall inability to communicate." Dilbert says, "I think his point goes beyond communication. He's showing us that he doesn't even THINK clearly!" Wally says, "That's it!" Alice says, "High five!!" Wally shouts, "You broke the code!" The Boss says, "You know how I said you should participate more in meetings? I didn't mean it."
The Boss, Wally, Dilbert and Alice sit at a conference table. The Boss thinks, "I dread this part of the staff meeting." The Boss says, "Let's go around the table and describe our accomplishments for the week. Wally?" Wally replies, "It was another week of amazing success in Wallyville." Wally continues, "On Monday I realized my left bun had fallen asleep." Wally continues, "I was shocked. The 'Boys' had always worked as a team before." Wally leans to the side and continues, "Thinking quickly, I shifted my weight to my right bun and hoped for the best." Alice says, "That's your left side, not your right." Wally replies, "That's the other thing; apparently the boys switched sides sometime during the night." The Boss covers his face with his hands.
An employee comes into the Boss' office with a man and says, "I'd like you to meet our newest customer." The Boss says, "You won't be sorry; we're one of the top five companies in this field." The customer turns to the employee and says, "I thought you said no one else makes this kind of product." The Boss interjects, "No one else makes one with so few features." The employee grimaces as the customer asks, "So...your strategy is low price, right?" The Boss replies, "No, high margins!" The customer grabs the employee by the collar and begins to choke him, screaming, "YOU!!" The employee's feet are propped up on the Boss' desk as the Boss thinks to himself, "I'd better ask someone what a 'margin' is."