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The Boss thinks, "I've had enough of those wimpy management techniques like 'empowerment' and 'quality.'" The Boss stands behind an employee who is wearing a headband with a receiver on it. The Boss says, "Write a BETTER memo or I'll send a strong shock to your head." The Boss presses a button on his belt and the man receives a shock. The Boss looks at the reader and says, "The best part is that it's all subjective."
The Boss, Dilbert, Wally, Alice and Ted sit at a conference table. The Boss says, ". . . Companies must learn to embrace change." The employees all think, "Uh-oh. It's another management fad." They all think, "Will it pass quickly or will it linger like the stench of a dead woodchuck under the porch?" The Boss says, "I think we should do a 'change' newsletter." The employees think, "Woodchuck."
Dilbert sits at his desk. The Boss says, "I got a brochure for 'Dogbert's Seminar on Management Zombies.' I think you should go." Dilbert reads the pamphlet, "Learn how to use words like: utilize, paradigm, vertical, empowerment, and proactive in every sentence." Dilbert says, "I'm not sure I want to talk like that." The Boss says, "Come . . . Join us . . . Don't be afraid . . ."
Dogbert points to a picture of a man with a lightbulb over his head. Dogbert says, "Many of you come to my management seminar as optimistic, creative, clear-speaking individuals." Dogbert continues, "But with hard work, you can become jargon-spewing corporate zombies, like Carl here." Dilbert sits in the audience. Carl sits in a chair looking straight ahead and saying, "I want to dialogue with you about utilizing resources." Dogbert says, "Good boy! Here's a donut." Dogbert tosses him a donut.
Dilbert says to three Elbonians, "I've been sent to teach you 'Total Quality Management.'" Dilbert points at a visual aid that says "Quality equals good (1950)." Dilbert says, "In the old days, quality was just an empty word meaning 'good.'" Dilbert continues, "Eventually it evolved into a complicated method for transferring your money to business consultants."
Dogbert stands on a chair across from the Boss's desk and says, "I'm a 'blame consultant.'" The Boss thinks, "I've seen him before." Dogbert explains, "For a large fee I will tell the workers that the problems in the company are THEIR fault, not yours. It's the latest management fad." The Boss asks, "Won't they see right through that?" Dogbert asks, "Is that MY fault??!"
Dogbert and several executives sit at a conference table. Dogbert says, "Thank you all for coming to this emergency board meeting." Dogbert continues, "As you know, all promotions to senior management are based on hair. I think we all agree this is the best system." Dogbert lifts the president's toupee with a pointer and continues, "But have you noticed that I have a rich lustrous coat, whereas our current president gets a little outside help?"
The Boss: We've redesigned the organization chart to show management at the BOTTOM supporting our most important employees! Dilbert: Question: why do the most important employees get payed the least? The Boss; Because they would never think of ideas like this upside- down chart concept.
The Boss: Im creating a new layer of management so I dont have to talk to you anymore. Richard is your new boss. He has an MBA from Harfund University. Dilbert: You mean Harvard don't you? The Boss: Uh oh
Dilbert: "The only way to get ahead in this company is by getting promoted to management." "I'm willing to do whatever it takes to get promoted. I want to follow in your footsteps." "But I'm wondering if a lobotomy is actually necessary." "No, we'll just run you through 'quality training'."