Support Groups Comic Strips - Page 4
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Dogbert sits across from the Boss's desk. The Boss says, "You submitted the lowest bid to run our new technical support hotline, Mister Dogbert." The Boss continues, "The other bidders would love to know how you plan to handle twelve thousand calls a day by yourself." Dogbert replies, "Tell them to call me."
Dogbert stands on a conference table next to a laptop and an overhead projector. He says to the Boss, Alice and Wally, "I've reduced your service costs by giving the technical-support group an unlisted phone number." Dogbert continues, "And a flaw in your product disables the customer's e-mail; they can't even write to you for help!" The Boss asks, "What if they ask a friend to e-mail us?" Alice responds, "People who use our product don't have friends." Wally asks, "Really? I use it."
Dilbert says to the Boss, "I need your full management support in this meeting with sales." The Boss replies, "Just watch the master at work." A man says to the Boss, "I promised a customer a product that we don't make. You need to engineer-up a thousand units by early next week." The Boss asks, "Is Thursday okay?" As they walk away, the Boss says to Dilbert, "Wait until he finds out that Thursday isn't 'early next week.' Hee hee!"
Alice sits at her desk. The Boss says, "It's time for me to update your objectives, Alice." The Boss continues, "We need targets that can only be achieved by amazingly hard work plus the constant support of management." The Boss says, "I'm busy, so you'll have to write them yourself." Alice asks, "What's wrong with this picture?"
The Boss, Wally and Dilbert sit at a conference table. The Boss says, "We'll be having an ISO 9000 audit soon. They'll check to see if we follow our own documented procedures for everything we do." The Boss continues, "I've divided our preparation tasks into two groups: unethical and unproductive." Wally tells Dilbert, "I'll train our department to lie to the auditor. You can document our inane procedures." Dilbert replies, "No fair. You did unethical last time too!"
The Boss, Alice, Ratbert, Wally and Dilbert sit at a conference table. The Boss says, "We're going to replace our computer support systems with the Elbonian database product." The Boss gestures toward Ratbert and continues, "It's risky, but don't worry. I've hired an outrageously expensive consultant who has never done this before." Ratbert says to Wally, "I earned five hundred dollars just coming to this meeting. How's YOUR day going?" Wally replies, "It won't make my top ten."
Dilbert stands in front of the Boss's desk. The Boss says, "You need a million dollars but I only have authority to sign for up to ten thousand." The Boss says, "Break it into a hundred separate business cases." Dilbert says, "Thank you for your value-added management support." The Boss replies, "It was nothing."
Caption: Dogbert's Tech Support Tech Support guy talking on phone with Dogbert. Tech Support guy says, "I don't know how to use my e-mail." While sitting at his computer, responds, "You need to upgrade your I.Q. a few points. Try listening to classical music." Tech Support guy stares at radio with arms folded and thinks, "My old nemesis, Mister radio, we meet again."
Caption: Dogbert's Tech Support Dogbert on phone with Tech Support guy. Dogbert sitting at computer terminal with hand on mouse. Dogbert says, "Our software is perfect. The problem must be with you." Tech Support guy on phone with Dogbert. Dogbert continues, "Go to the cat scan machine in the break room and insert your head. I'll monitor you from here." Wally watches as Tech Support guy inserts his head into microwave. Tech Support guy says, "Do you see the problem?" Wally says, "I blame the tight labor market."
Caption: Dogbert's Tech Support Dogbert at computer terminal speaking to employee on the phone. Dogbert says, "How may I abuse you today?" Employee responds, "The Internet is slow. What causes that?" Employee sitting at his terminal speaking to Dogbert on the phone. Dogbert says, "That can only be caused by you looking at porn." Dogbert says, "I'll need your name for our records." Dogbert hears a "Click" on the line.