User Interface Comic Strips - Page 4
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Dogbert: Are you trying to recover a password, PIN code, user name, pass code or code word? Man: I hate this stupid complicated planet! I am so out of here! Dogbert's password recovery service. And that is how Floyd became the first person to hold his breath and jump into outer space.
Dogbert: I researched how long your customers will stay on the phone trying to get tech support before giving up. Then I designed an audio menu tree that will take them slightly longer than that to reach your tech support. I've seen your user manuals and I assume that you hate your customers' guts. Boss: It's more of an apathy thing.
Tags #frustration, #gadgets, #smartphone interface rage, #perfect storm, #bad interface design, #chubby fingers, #poor signal strenth, #smashing phone, #frustrated, #can't survive, #lesser of two eveils
Dilbert: Whoa! Watch out. I've read about this. It's called smartphone interface rage. It's caused by the perfect storm of bad interface design, chubby fingers, and poor signal strength. He'll get so frustrated that he'll consider smashing his phone. Then he'll realize he can't survive without his phone and he'll be twice as frustrated. We have to do something. Wally: Run as fast as you can into the wall! It will take your mind off of your phone! Sometimes the best you can hope for is that the lesser of two evils is the funny one.
"My user representative is the stupidest..." "No way! My user is the stupidest." "Oh yeah?! Let's have a little wager. Go get your user and I'll get mine!" "You're on!" "Have another scone, Tom." "You're right. They do look just like styrofoam cups." "It's a new paradigm..."
The Boss: Our new strategy is to make defective products and charge for technical support. Heh- heh ...our user manual is totally incomprehensible. we didn't plan it that way - we were lucky, Dilbert: Im so proud to be here. The Boss: It all came together when I realized I hate our customers.
The Boss says to Dilbert, "I hired a professional to help us design our product interface." The Boss continues, "His last job was as an international terrorist. It's not a perfect fit but he went to Yale." Dilbert sits at a table and says to the man sitting with him, "So, I hear you went to Yale, Sven." Sven answers, "I yust got out last week."
Dilbert is in a computer retail store. The salesman points to a computer and explains, ". . . but by far, this computer is our most user-friendly." The salesman continues, "The pre-installed software has only one button. And we press it before it leaves the factory." Dilbert asks, "What does it do?" The salesman waves his hands and says, "Whoa! I'm in over my head. Let me give you their tech support number."
Ratbert, the Boss and Dilbert sit at a conference table. Ratbert says, "I recommend standardizing on one type of computer for the office." Ratbert continues, "We must identify and eliminate the deviant users of Macintosh, Unix and . . . God help us . . . OS/2 Warp." Dilbert glares at him. The caption reads, "The Holy Wars Begin." Ratbert interrogates a man being held by police. Ratbert says, "Don't lie to me, Gustav! You're a stinkin' Mac user!!"
Dilbert reaches for a modem in a computer store. A man says, "No, you fool. That modem will never fit your need." Dilbert reads the box and thinks, "The specs look okay." The man yells, "You're an idiot compared to me! Put that down! It's the wrong interface! The WRONG interface!!!" As Dilbert hands the modem to a salesclerk at the cash register, the man clutches Dilbert's shirt and growls. Dilbert asks the clerk, "Is he on commission?" She answers, "Yeah, he pays us a dollar a customer."
Dilbert stands next to a table covered with a tablecloth. A computer monitor sits on the table. Dilbert says, "We had to cut some corners to get the demo ready this soon." Wally's head pops up into the monitor. Dilbert explains, "Wally is under the table. He'll pretend to be the 3-D interface that we could build if we weren't doing useless demos." The Boss says, "He's a little fuzzy. Can you adjust it?" Dilbert hands him an electric shaver and says, "Try the electric shaver."