Value Added Support Comic Strips - Page 4
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DOGBERTS TECH SUPPORT Dogbert sits at a desk and says into the phone, "I think I know what your problem is . . ." Dogbert continues, "Take all the parts and arrange them in neat piles. Now stand on your chair so you can see above your cubicle wall." A man stands on his chair holding the phone and looking over the cubicle walls. On the other end of the phone Dogbert continues, "Now shout 'Does anybody know how to read a manual?'"
DOGBERTS TECH SUPPORT Dogbert sits at a desk using a computer. He says into the phone, "According to my online database, our product isn't compatible with your computer." Dogbert continues, "It's also incompatible with all other computers and all other software including our own." Dogbert continues, "And those red blotches on your hands - that's because our box is made of poison ivy."
DOGBERTS TECH SUPPORT Dogbert sits at a desk and says into the phone, "Please wait while I consult with somebody who has your exact same problem." Ratbert sits in the chair next to Dogbert. Dogbert asks him, "How do you compensate for a tiny brain, Ratbert?" Ratbert answers, "I just say I'm way too busy to learn. Then I get somebody else to do my work." Dilbert says into the phone, "I'm going to transfer you to an expert." Ratbert says, "Sometimes I pretend to be dead."
DOGBERTS TECH SUPPORT Dogbert sits at a desk and says into the phone, "So . . . There are three menu choices and the first two didn't work . . ." Dogbert's continues, "Some people would have recklessly tried the third choice before calling for help. But I can tell you're different." Dogbert continues, "Let's be honest with ourselves, Dave. Do you think anybody is going to read a memo from you?"
Dogbert sits at a conference table with the Boss and three other managers. Dogbert says, "Your stock was $30 per share when I offered to buy the company, but thanks to some timely leaks to the media your value has plunged." Dogbert continues, "However, if you sell right now I'll pay the full $30 for your stock." The Boss says, "I recommend we do it." A manager hands the signed contract back to Dogbert and says, "Done. $30 per share is more than fair." Dogbert replies, "Yeah, 'per share' would have been fair. Anybody want a copy?" The Boss looks shocked.
Dilbert is in a computer retail store. The salesman points to a computer and explains, ". . . but by far, this computer is our most user-friendly." The salesman continues, "The pre-installed software has only one button. And we press it before it leaves the factory." Dilbert asks, "What does it do?" The salesman waves his hands and says, "Whoa! I'm in over my head. Let me give you their tech support number."
Dilbert looks a tape measure and tells the Boss, "Just as I thought, my cubicle is two inches smaller today than yesterday!" The Boss says, "We installed real-time status adjusters in the cubicle walls. Sensors monitor your work and adjust the cubicle size according to your value." Dilbert, Wally and Alice sit in cubicles that are so small they can barely fit inside them. Wally says, "It's amazing how fast you get used to it."
Wally sits in a chair across from a manager's desk. The manager asks, "Why do you want to transfer to my department, Wally?" Wally responds, "I'm in a dysfunctional organization. I'm not getting the love and support I need. That's why I've been making long-distance personal calls from the fax room." The manager says, "Your resume says every boss you've had was a complete jerk." Wally responds, "So, when do I start?"
Dilbert is in the Boss's office. The Boss says, "Great news! I've reengineered your job to make you more fulfilled!" The Boss continues, "You'll no longer be limited to one little part of the value chain. You'll be involved in all stages of production!" Dilbert covers his eyes and says, "Oh Lord, you fired all the secretaries!!" The Boss orders, "Dust my credenza."
Dilbert and Wally are in the copier room. Dilbert stands behind Wally thinking, "Lacking clerical support, the highly trained, highly paid professionals line up at the copier." Dilbert continues thinking, "Their amazing analytical skills are squandered in this mindless task." Wally says, "No . . . It looks like the 'toner' light doesn't turn off if you wait." Dilbert says, "Let's give it another five minutes."