Designed Product Comic Strips - Page 43
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wally: the product i'm developing will be unprofitable for the first none years, but revenue will surge in the tenth. the boss: didn't you tell me you plan to retire in nine years? wally: maybe. the boss: you will be happily retired before we find out if profits really do surge in year ten. the boss: that makes everything you say sound suspicious. wally: numbers don't lie. the boss: who came up with the numbers? wally: that's all the time we have for questions.
the boss: i need you to add a feature to our product because our marketing campaign says we already have it. dilbert: no problem. what's the feature? the boss: time travel. the boss: how long will it take to add that feature? dilbert: if i'm successful, i'll have it done by last week.
purchasing manager: i can't approve this purchase without three vendor quotes. dilbert: only two companies in the world make this sort of product. purchasing manager: if i bend the rules for you, everyone will want me to bend the rules. dilbert: maybe you could only bend the rules when it makes complete sense to do so. purchasing manager: that would be chaos. Purchasing manager: everyone thinks they have a good reason to bend the rules. dilbert: is the real problem here that you were bullied in school, and you use this job for some sort of sick revenge. purchasing manager: now you need four vendor quotes.
dilbert, dogbert and the boss at conference room table. dogbert: your competition has a superior product, but you can compensate by branding them as evil. dilbert: we can say they charge too much. dogbert: or...we can say their leather cases are made from the skin of executed criminals. dilbert: but that would not be true. dogbert: first time doing marketing?
boss: has everyone taken the new workflow system training? alice: yes, and we all concluded the new system is poorly designed and should be abandoned. boss: sounds like you need more training. alice: i meant to say we love the new system
dilbert: the product is ready to ship as soon as the new user guide is complete. boss: ship it with the old model's user guide. dilbert: the user interface is totally different. boss: don't let perfect be the enemy of shipping.
dogbert's tech support dogbert: yes, we know the user manual refers to the wrong product. just use your common sense to figure out what the manual should have said. voice from phone: i tried the, but it didn't work. dogbert: i can't fix your common sense!
dogbert: my team of dogbert clones has reversed your slumping sales. your products are still shoddy, but we use mind control to make people not notice. it's all perfectly legal. boss: i wasn't going to ask.
dogbert: i've designed these over-ear headphones for maximum customer annoyance. the charging port is only on one side, so the user has a fifty percent chance of guessing wrong. and the charger only fits if you put it right-side up. to increase the frustration, i made the plug look the same on both sides. best of all, the plug is so poorly designed that half the time it doesn't seem to fit, even when you put it in correctly. i made the headphones black, so you can't easily find the charger hole in low light. ninety percent of users will be cursing us every time they try to recharge. customers won't know any of this until after they purchase. boss: ship it.
dilbert: and by using this system, we will drastically reduce theft. co-worker: that's the dumbest think i have ever heard. no one can stop theft everywhere in the world. dilbert: i said we would reduce it, not eliminate it. and only for our own products. co-worker: so, in other words, it won't work. dilbert: it works to reduce theft. co-worker: but you admit there will be theft. dilbert standing and yelling: what is wrong with you???? co-worker: hey, i'm not the one who is in favor of theft.