Changed Product Design Comic Strips - Page 49
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The Boss, Dogbert, Wally and Alice sit at a conference table. The Boss points at Dogbert who is growling and says, "I've asked Dogbert to get rid of our most troublesome customers." Dogbert says, "Ten percent of your customers account for ninety percent of your service costs. They must be eliminated." Alice asks, "Is that the same group of customers who actually USE our product?" Dogbert replies, "Plus the ones who were injured unpacking it."
The Boss gestures toward Ted and says to Alice and Dilbert, "I promoted Ted to be your new manager. I used to think he looked boyish, but his new beard has changed that." Alice and Dilbert look shocked. Alice asks, "Are either of you the least bit concerned that Ted's beard is growing from his forehead?" As they walk away, Ted says to the Boss, "She made it sound as if it's wrong." The Boss says, "You can punish them for having bad opinions."
The Boss, Dilbert, Wally and Alice sit at a conference table. The Boss says, "Our new slogan is 'Everybody is in sales.'" The Boss continues, "Imagine if all our employees convinced their friends to buy our product, eventually . . ." Alice asks, "We'd have no friends?" Wally asks Dilbert, "What's this 'friend' thing I keep hearing about?"
The Boss speaks to three employees in tech support. He says, "We just shipped our newest product. You folks in tech support will need to be trained so you can avoid any embarrassments." The Boss says, "We had a monk write the training material on a grain of rice. We could only afford one, so you'll have to share it." The Boss tosses a grain of rice at them and they lunge for it. As the employees fall to the floor fighting, the Boss says, "To be honest, I'm not sure we had a real monk. He wrote everything in Pig Latin."
The Boss says to Dilbert and Wally, "We need to ship the V-1 product tomorrow. I promised our CEO he can announce it at the shareholder meeting." Wally says, "That's two months early!!" Dilbert says, "We haven't added any features yet!!" Dilbert says, "What would we ship? Our lab prototype is the only V-1 in existence!" Wally cries, "No . . . You wouldn't!" The Boss picks up the device and says, "I've scheduled press tours so you can do demos all next week." Wally asks, "On what?!" As the Boss walks away carrying the prototype, Dilbert says, "We'll need twenty thousand dollars to build another prototype!" The Boss says, "That reminds me; I froze the budget for the rest of the year." The Boss continues, "If there's anything you'd like me to do, don't hesitate to ask." Wally says, "Yeah, I'd like you to do something . . ." The Boss looks angry. Wally says, "Ooh . . . I think I should have hesitated to ask that."
The Boss and Dilbert sit at a conference table. The Boss asks, "How long will it take to fix any problems we find in our beta product?" Dilbert answers, "It is logically impossible to schedule for the unknown." The Boss says, "Try to think as a manager, not as an engineer." Dilbert says, "In that case, we'll fix the problems before we find them."
Dilbert, Wally, Alice and the Boss sit at a conference table. Dilbert says, "The project status is 'yellow light.'" Dilbert continues, "In user tests we found that the product locks up every twelve seconds. The interface is incomprehensible and the manual is pure fiction." Dilbert continues, "I think it's clear what we need to do . . ." The Boss asks, "Ship it and hope somebody writes a 'Dummies' book about it?"
Dilbert sits in his cubicle thinking, "I need to think 'outside the box' to come up with a creative design . . ." Dilbert pushes his chair outside his cubicle and continues thinking, "I push my chair into the hallway to change my viewpoint and stimulate my creative juices." The Boss approaches and Dilbert thinks, "Suddenly my juice dries up." The Boss points at Dilbert and says, "You're a fire hazard. Do your thinking inside your box."
Wally sits at his desk and Dilbert stands behind him. The Boss enters and says, "I made a few changes to the design." Dilbert reads a document and looks shocked. He says, "We'll have to work around the clock for months to make these changes!!" The Boss says, "Work smarter, not harder." Wally looks at the changes and says, "You're trying to violate the laws of physics!" The Boss replies, "Rules were made to be broken." Dilbert says, "This design would create enough radiation to instantly kill the user!!" The Boss walks away and says, "Be sure to mention that in the documentation." Dilbert says to Wally, "Let's work smarter not harder." Wally replies, "I think we found the only 'beta' tester we'll need."
The Boss walks by and Dilbert says to him, "Please don't promise the product manager more than we can deliver." The product manager says to the Boss, "We need a totally new software interface in one month." The Boss replies, "You got it!" The woman continues, "And rewrite the operating system so we dominate the industry." The Boss says, "Concurrent development. Check." The woman thinks, "Suddenly I feel omnipotent." She stands up and says, "I want all new hardware, anti-gravity packaging, holographic agents . . ." The Boss yawns. The manager asks, "Can your team really do that in a month?" The Boss replies, "Let me get their reaction." The Boss shows Wally a document. Wally screams and his skull pops out of his mouth. Wally lies on the floor twitching. The Boss says, "Pessimism will not look good on your permformance review."