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 - Dilbert by Scott Adams

Share November 30, 2007's comic on:


Tags #tech support, #original problem, #crazy or liar, #both, #computer, #technology

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Dogbert's Tech Support Dogbert: "No one else has ever reported that problem." "That means you are either crazy or a liar." Man: "It's a little of both, but how did you know?" DOgbert: "I can see through your computer."

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 - Dilbert by Scott Adams

Share March 02, 2003's comic on:


Tags #abuse, #audio menu system, #freezing, #love problem, #low level technician, #same questions, #too much optimism, #waited in que, #tech support

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Dogbert is sitting at a computer. He says into a telephone headset, "This is Dogbert's Tech Support. How may I abuse you?" The customer on the other end of the line responds, "Finally!! It took me an hour to penetrate your inscrutable audio menu system!" The customer continues, "Then I waited in queue for forty minutes!" The customer says, "My problem is that my computer keeps freezing..." Dogbert's voice interrupts him, "Not so fast." Dogbert says, "I need to know your name, address, phone number, operating system, e-mail address, serial numbers, software versions and video drivers." The customer clenches his teeth and shakes his fist as Dogbert's voice continues, "Then I'll put you in queue for the low-level technician who can only tell you to reboot." Dogbert continues, "He'll ask you the same questions for reasons that will baffle you." The customer asks, "But eventually you'll solve my problem, right?" Dogbert's voice replies, "Sure, if your problem is too much optimism."

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 - Dilbert by Scott Adams

Share August 17, 2003's comic on:


Tags #netwrok security, #buggy, #complicated, #user guide, #pure evil, #tech support dept, #chimp with typewriter, #strategy, #victims, #hair quiver, #consultants, #paid by hour

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Dogbert Consults. DOgbert: "Your network-security product is buggy and complicated." "Your used guide is an inspired work of pure evil." "And your tech-support department is an inebriated chimpanzee with a typewriter." "One strategy would be to fix all of those problems." The Boss: "What's the other strategy?" Dogbert: "Sell consulting services to your victims... I mean customers!" The Boss: "I'm so happy, it's making my hair quiver!" "But what do we do when our consultants can't make our products work either?" Dogbert: "They're paid by the hour." The Boss: "QUIVER!!"

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 - Dilbert by Scott Adams

Share March 01, 2015's comic on:


Tags #computers, #customer service, #frustration, #installing drivers, #software, #tech support, #technical support, #technology, #engineering

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Dogbert's Tech Support. Dilbert: The error message says my copy of Windows is not genuine. Dogbert" I'll walk you through a series of steps that won't work. Dilbert: Wait... what? Dogbert: After seventeen attempts that involve rebooting, you will lose hope. At some point you will give up and buy a new computer just to be done with it all. We'll start by uninstalling all of your drivers and reinstalling. Dilbert: Can I skip all of the useless steps and just buy a new computer? Dogbert: Sure, but you don't need to be a jerk about it.

New Statue In The Lobby

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New Statue In The Lobby - Dilbert by Scott Adams

Share September 22, 2018's comic on:


Tags #Dilbert, #alice, #the boss, #criminal, #tech support, #darned, #good, #report

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The Boss: Where's the career criminal I hired to do tech support? He was last seen talking to you. Alice: Rumor has it that someone murdered him, covered him in with-out and tried to pass him off as a statue in the lobby. Dilbert: I would report this if it did't look so darned good here.

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 - Dilbert by Scott Adams

Share September 29, 1994's comic on:


Tags #new strategy, #tech support, #that customers, #user manual, #defective products

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The Boss: Our new strategy is to make defective products and charge for technical support. Heh- heh ...our user manual is totally incomprehensible. we didn't plan it that way - we were lucky, Dilbert: Im so proud to be here. The Boss: It all came together when I realized I hate our customers.

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 - Dilbert by Scott Adams

Share August 28, 1995's comic on:


Tags #tina, #tech worter, #documentation written, #software done

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The Boss says to Tina who is seated at her computer, "Tina, you'll have to have all the documentation written by next week so we can ship it when the software is done." Tina says angrily, "How can I write instructions for something that doesn't exist yet?" The Boss answers, "You'll have to make logical guesses." Tina types on her computer, "If you press any key your computer will lock up. If you call our tech support we'll blame 'Microsoft.'"

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 - Dilbert by Scott Adams

Share May 10, 1999's comic on:


Tags #volume tcalls, #tech support calls, #on hold music, #ballon rub, #driving getaway car

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The boss says, "We've reduced the volume of technical support calls.." The boss says, "By replacing our "on hold" music with the sound that balloons make when you rub them." Wally says, "Do you ever feel like we're driving the getaway car?"

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 - Dilbert by Scott Adams

Share August 09, 1998's comic on:


Tags #bonus, #discontinue, #profcits, #recorded message, #redirect, #serve customers better, #tech support, #evil

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Ted sits at the conference table next to Dilbert. He says, "We're discontinuing technical support of all our products." Ted continues, "A recorded message will explain it to the called this way..." Ted says, "'In order to serve our customers better, we've discontinued technical support.'" Dilbert looks at Ted and asks, "How does that serve customers better?" Ted answers, "We'll redirect those resources to other areas." Dilbert asks, "What other areas?" Ted replies, "Profits." Ted continues, "That makes your bonus larger. Any other questions?" Dilbert says, "Apparently I'm engulfed in evil." Ted says, "That's the spirit."

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 - Dilbert by Scott Adams

Share January 16, 2000's comic on:


Tags #have none, #intern, #know how, #semi colons, #skills, #teaching, #tech suport, #useful skills, #cubicle, #education

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Tina pokes her head into Asok's cubicle and says to him: "Asok, can you help me install an ethernet card?" Asok says to Tina: "Tina, I am not your personal tech support." Tina says: "But you know how to do it and I don't." Asok says: "Well...that is true." Tina says to Asok: "Could you carry the PC to my new cubicle? It's too heavy for me." Tina says: "Someday I'll repay you by teaching you about semicolons." Asok says: "How come I have many useful skills and you have none?" Tina answers: "I guess I'm just lucky." Asok carries the computer looking angry.