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Alice sits at her desk. The Boss says, "It's time for me to update your objectives, Alice." The Boss continues, "We need targets that can only be achieved by amazingly hard work plus the constant support of management." The Boss says, "I'm busy, so you'll have to write them yourself." Alice asks, "What's wrong with this picture?"
The Boss, Alice, Ratbert, Wally and Dilbert sit at a conference table. The Boss says, "We're going to replace our computer support systems with the Elbonian database product." The Boss gestures toward Ratbert and continues, "It's risky, but don't worry. I've hired an outrageously expensive consultant who has never done this before." Ratbert says to Wally, "I earned five hundred dollars just coming to this meeting. How's YOUR day going?" Wally replies, "It won't make my top ten."
Dogbert answers the phone and says, "This is Dogbert. How may I abuse you?" The Boss sits at his desk and says into the telephone, "I need to move my cursor to the right but my mouse is at the edge of the mousepad." Dogbert asks, "Have you tried rebooting without saving your files?" The Boss replies, "Yeah, several times." Dogbert asks, "Have you tried moving your desk?" The Boss pushes his desk. The Boss says, "It didn't work." Dogbert says, "You need my $800 mousepad upgrade." The Boss asks Carol, "What account does this get charged to?" Carol replies, "'Idiot Expense,' just like everything else."
Dilbert stands in front of the Boss's desk. The Boss says, "You need a million dollars but I only have authority to sign for up to ten thousand." The Boss says, "Break it into a hundred separate business cases." Dilbert says, "Thank you for your value-added management support." The Boss replies, "It was nothing."
Carol, the Boss's secretary, tells him, "I need my own secretary. I'm too busy to help you unless I get some support." The Boss replies, "Too busy? You haven't done any work for me in six months." Carol says, "Oh, suddenly this is about YOU?"
Dilbert holds his box of stuff and Wally holds the office floorplan. Wally says, "According to the blueprints, your new cubicle has a support beam in it." Dilbert stands in his cubicle which is taken up mostly by a huge support beam. He thinks, "At least I have a window view." At home, Dilbert looks disheveled and sweats. He says, "It's one hundred-eight degrees by the window but at least there's a breeze from the people who walk by and laugh." Dogbert sits on the arm of the couch and says, "Don't let me slow your search for someone who's interested."
Dogbert sits at a computer with a telephone headset on. He says, "This is Dogbert's technical support. How may I disconnect you?" Wally sits at his computer and holds a cordless phone. He says, "What are my choices?" Dogbert says, "I recommend the abrupt disconnect; simple, gets the job done." Wally replies, "I had that last time. What else do you have?" Dogbert says, "You might like our 'Please hold,' followed by the 'wrong button' disconnect." Wally says, "Too predictable. Do you have anything new?" Dogbert says, "Try our new "Kervorkian Disconnect." I put you on hold and play an annoying message until you disconnect yourself." Through the phone Wally hears, "Your call is important. Please hold while we ignore it... Your call is important..." Wally thinks, "Not bad."
The Boss stands at Alice's desk. The Boss says, "When you show this to our VP. Put in some revenue figures." Alice says, "There's no revenue. All we're doing is upgrading our network." The Boss says, "I might have told him the project has revenues." Alice grits her teeth. The Boss says, "Lets not confuse him by changing the story now." Alice covers her eyes. Alice screams, "Yi-yi-yi." Alice says, "O-o-o-okay. How much revenue do you want? A million dollars?" The Boss says, "I might have told him it was more." Alice screams, "Just tell me what lie to use!!!" The Boss says, "Can't you calculate it on the spreadsheet?" Alice's fists clench, Alice's eyes bulge. Alice thinks, "Must control....fist..of...death..."
Dilbert looks over his cubicle wall. The Boss says, "Our user manual has a typo. Our technical support calls are going to a phone sex place." The Boss says, "Complaints are way down." Customer's House: The customer sits at his computer and says into the telephone, "Well, okay, but... has that ever worked?" The voice on the other end of the line says, "No complaints yet."
Caption: Dogbert's Tech Support Tech Support guy talking on phone with Dogbert. Tech Support guy says, "I don't know how to use my e-mail." While sitting at his computer, responds, "You need to upgrade your I.Q. a few points. Try listening to classical music." Tech Support guy stares at radio with arms folded and thinks, "My old nemesis, Mister radio, we meet again."