Value Added Support Comic Strips - Page 5
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The Boss: Our new strategy is to make defective products and charge for technical support. Heh- heh ...our user manual is totally incomprehensible. we didn't plan it that way - we were lucky, Dilbert: Im so proud to be here. The Boss: It all came together when I realized I hate our customers.
Ted: I predict sales to be nothing for two years and then take a sudden surge. Dilbert: Why? Ted: The surge was added so I could get the business case approved. The two -year lag gives me time to get promoted. Dilbert: What about accountability? Dilbert: thats where you come in.
Dogbert sits across from the Boss's desk. The Boss says, "You submitted the lowest bid to run our new technical support hotline, Mister Dogbert." The Boss continues, "The other bidders would love to know how you plan to handle twelve thousand calls a day by yourself." Dogbert replies, "Tell them to call me."
DOGBERTS TECH SUPPORT Dogbert sits at a desk and says into the phone, "I think I know what your problem is . . ." Dogbert continues, "Take all the parts and arrange them in neat piles. Now stand on your chair so you can see above your cubicle wall." A man stands on his chair holding the phone and looking over the cubicle walls. On the other end of the phone Dogbert continues, "Now shout 'Does anybody know how to read a manual?'"
DOGBERTS TECH SUPPORT Dogbert sits at a desk using a computer. He says into the phone, "According to my online database, our product isn't compatible with your computer." Dogbert continues, "It's also incompatible with all other computers and all other software including our own." Dogbert continues, "And those red blotches on your hands - that's because our box is made of poison ivy."
DOGBERTS TECH SUPPORT Dogbert sits at a desk and says into the phone, "Please wait while I consult with somebody who has your exact same problem." Ratbert sits in the chair next to Dogbert. Dogbert asks him, "How do you compensate for a tiny brain, Ratbert?" Ratbert answers, "I just say I'm way too busy to learn. Then I get somebody else to do my work." Dilbert says into the phone, "I'm going to transfer you to an expert." Ratbert says, "Sometimes I pretend to be dead."
DOGBERTS TECH SUPPORT Dogbert sits at a desk and says into the phone, "So . . . There are three menu choices and the first two didn't work . . ." Dogbert's continues, "Some people would have recklessly tried the third choice before calling for help. But I can tell you're different." Dogbert continues, "Let's be honest with ourselves, Dave. Do you think anybody is going to read a memo from you?"
Tags #avoid completing, #do it right, #does anything, #fear of mistakes, #higher quality, #inspire, #morale low, #new philosophy, #paralyzed, #punish anybody, #realize mistakes, #value opinion, #victims
Wally, Dilbert, Alice and the Boss sit at a conference table. The Boss says, "Our new philosophy is 'We do it right the first time.'" The Boss continues, "This will inspire you to higher quality because you'll realize mistakes are not tolerated." Dilbert says, "Question." Dilbert asks, "Since mistakes are inevitable, wouldn't your philosophy
Alice is dressed in a shirt, tie and pants. Alice says to Dilbert and Wally, "I'm protesting the company's dress code. I refuse to dress like a woman." Alice clenches her fist and continues forcefully, "High heels and pantyhose are designed to make women look like helpless little ornaments for the pleasure of male viewers!" Wally says, "I've never had pleasure viewing you. I swear." Alice says, "Thank you for your support."
Tina asks Dilbert, "Did you review my draft documentation yet?" Dilbert sits at his desk and replies, "Uh . . . I'll get to it soon." Tina says, "That's what you've been saying since July!!" Tina continues, "I know I'm only a lowly technical writer and you're a big important engineer . . ." Tina screams, "But is it too much to ask for you to glance at the fruits of my labor?!!!" Tina grabs Dilbert's tie and yells, "Five lousy mintues is all it would take to validate my value on this planet! Read it, you fetid pile of compost!!" Dilbert opens a binder and says, "Okay, okay! I'll read it right now!" Dilbert says, "These pages are blank! You've been bluffing for months!" Tina looks nervous. Tina says, "I think I'll go have a yummy compost salad with delicious fetid cheese." Dilbert says, "I'm going to look up those words."