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Dilbert stands at a table reviewing a sheet of paper with a contractor. The contractor says, "Here's my estimate. I'll start the job on Monday." The contractor continues, "When I say 'Monday,' I'm referring to the service industry's space-time continuum." The contractor holds out a calendar and says, "I'm not supposed to show you this, but check out the calendar." Dilbert looks and says, "No Mondays."
Dilbert and Dogbert are sitting by the bank of a river. Dilbert says to Dogbert, "My life has no purpose." Dogbert responds, "Scratch my back." Dilbert says to Dogbert, "Are you saying the purpose of life is service to others?" Dogbert says "Okay." Dilberts says to Dogbert, "It does make me feel useful." Dogbert responds "I think we both found something that works."
Headline: Customer Service. Dogbert is sitting at his desk, talking into a telephone headset. He says, "Find the serial number by pulverizing the case with a hammer." The man on the other end of the line is holding a hammer above a radio. He asks, "Are you sure this won't void my warranty?" Dogbert replies, "It's not always about you."
Dilbert is sitting at his computer at home. He says into the telephone, "Look, I have three computers in the house. All three simultaneously lost e-mail but not web function." He continues, shaking his fist in the air, "That means the problem is in your e- mail service. Can you grasp that concept?" Dilbert is laying on the couch with a cup of coffee. He says into the phone, "Okay. I'm re-entering my account information... Hey, guess what? That didn't work either."
Headline: Congressional Hearings. A grim panel sits in front of microphones. One man says, "Your airline is accused of providing inhumane service. How do you respond?" Dogbert replies, "Sometimes I wag and sometimes I hold up my paw and say, 'Bah!'" Ratbert adds, "Bah!" Dogbert turns to the rat and says, "You're not allowed to say Bah. Take it back." Ratbert says quietly, "Hab."
Dilbert is meeting with a business associate. The business associate says, "We're the least expensive vendor unless your requirements change mid- project." Dilbert responds, "So... I'll get fired if I don't select the lowest bid, or I'll be fired later when the bills for change orders pour in." Dilbert says, "I prefer to be fired mid-project." The business associate replies, "We offer outplacement service with every sale."
Dilbert reports to The Boss, "Our budget cuts are affecting customer service." The Boss asks, "How much?" Dilbert continues, "Our customer service center spends all day making prank calls to the elderly." A customer service representative says into the phone, "According to our records, your neighbor has treasure buried under his lawn."
Dilbert is still in a barrel. The Boss says to him, "I'm sending you to Elbonia for a meeting, but we're on a tight budget." The Boss, also in a barrel, continues, "So there will be no limo service to the airport. Go there in the cheapest way possible." A bear rolls Dilbert in his barrel down the highway. The bear says, "And then I started Brownie's Barrel Service." Dilbert thinks, "He's a talker."
Dilbert says to Wally, who is still in an arm sling and head cone, "This is a guess, but I think your doctor is a vet." Wally responds, "I don't know about his military service. I just know he has great cookies." Wally continues, "And I like it when he rubs my belly." Dilbert says, "I know something you don't know."
The consultick has burrowed himself all the way through The Boss' torso. Dogbert says, "It looks like you need 'Dogbert's Consultant Removal Service.'" Dogbert continues, "He's in there good. You must be losing a lot of cash." The Boss bends over and Dogbert lifts up the back of his jacket. The consultick's head is sticking out of The Boss' back and his hand is in The Boss' pocket. Dogbert says, "It already spread to your wallet. I'll have to operate immediately."