Customer Service Comic Strips - Page 5
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Dilbert enters an auto service store and says to an auto mechanic, "Just a quick question: is is necessary to change my oil . . ." Dilbert continues, ". . . Or can I just keep letting it run dry and then add new oil?" The car mechanic looks shocked. The mechanic screams and falls to the ground. Dilbert looks at the reader and says, "I think the answer is going to be 'no' to that second option."
Dogbert sits behind a cash register and says to a customer, "Welcome to Dogbert's New Age Mineral Water Spa . . . Hand over the cash." Dogbert says, "Hold it . . . The vibes from my crystal tell me we knew each other in a previous life . . . In ATLANTIS!" A man says, "That's what you told the last guy, too." Dogbert replies, "Atlantis was a small town. I ran the only donut shop."
The Boss, Dilbert, Wally and another employee sit at a conference table. The Boss says, "Okay, the staff meeting is over. Does anybody have any meaningless rambling questions? Johnson?" Johnson asks, "How can we work as a team to achieve total quality without sacrificing customer focus?" The Boss asks, "How many people would like to see me make Johnson fetch this stick?" Everyone raises their hands.
Dilbert walks into "Jiffy Med Center" with a sore arm. The nurse says to Dilbert, "Do you want self service or the full service?" Dilbert answers, "Uh . . . full." Dilbert asks a man with a stethoscope, "What does full service include?" The man answers, "We squeegee your glasses and check under your shirt."
The caption says, "Day one: Dogbert's School for Self-Service Gas Station Attendants." A student raises his hand and says, "Question." The man asks, "Do service station employees qualify for military benefits?" Dogbert replies, "I don't think so." The man asks, "Can we fool women with these uniforms?"
The caption says, "Second day: Dogbert's School for Self-Service Gas Station Attendants." Dogbert says, "You must learn to relax . . ." Dogbert continues, "I want you to clear your minds of all thoughts." The three students sit limply in their chairs with blank looks on their faces. Dogbert thinks, "That was too easy."
Dilbert sits at his desk and says to Dogbert, "I heard you closed your school for self-service gas station attendants." Dogbert says, "It didn't work out." Dogbert continues, "I was teaching the section on refolding maps . . . Frustrations were high . . . At first, the paper cuts were minor, but panic swept the room." Dilbert asks, "Well, how bad could . . ." Dogbert says, "They're all dead . . ."
The Boss says to Dilbert and another employee, "We're making a company commercial. Memorize these lines." Dilbert reads, "I'm Wally! I was specially bred to serve you and take abuse, O magnificent customer." Dilbert says, "It sounds a little unnatural." The woman reads, "I'm Raquel. I'll be your love puppet if you buy from us."
Dilbert sits across from the Boss's desk. The Boss says, "We've got to focus more on the needs of our customers." The Boss points to a man standing next to him and says, "I've hired famous business consultant Tom Peters to follow you around and make passionate criticism." Tom stands behind Dilbert while he works. Tom waves his arms as he asks, "Is this quality? Are you truly focused on the customer?" Dilbert thinks, "Great . . . He's a spitter."
Dogbert says to a woman walking on the sidewalk, "Excuse me, would you like to take advantage of our 'Model Evaluation Service?' Only ten dollars." The woman says, "Me? Gosh, I've never thought of myself that way. Yes, I would love to be evaluated." Dogbert says, "You're hideous . . . That's ten dollars." The woman looks angry.