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A teller at the Bank of Ethel says, "Next victim." Dilbert approaches the window and says, "You charged me a fee for paying my credit card bill a day late." The woman asks, "So?" Dilbert asks, "Why don't your computers automatically transfer money from my checking account instead of charging a penalty?" The teller replies, "Frankly, we're not much into the 'customer service' craze." The teller continues, "We prefer to set little traps so customers get hit with unexpected penalties." Dilbert says angrily, "Well!! I think I'll just take my business elsewhere!" The teller says, "You're annoying me. That's a hundred dollar penalty!" Dilbert walks out of the bank wearing only his underwear. He thinks, "I don't think I can even claim a moral victory here."
Bob tells Alice and Dilbert, "Maybe it was wrong to promise our customers a product that hasn't been designed yet." Bob says, "But our motto in marketing is, "'It's better to ask for forgiveness than to seek permission.'" Alice holds Bob over the roof. He is dangling. Dilbert says, "Your motto needs some design work too."
Caption: Dogbert the C.E.O. Dogbert and executives sitting at a table. Dogbert says, "I make a motion that the board of directors double my pay." Dogbert continues, "All in favor, bleat like sheep." Dilbert and Wally stand outside the conference room and bear "BA-A-A" sounds eminating from the room. Wally says, "I think we're missing a check or a balance somewhere."
The Boss is naked in a prison tube on an alien spacecraft. Two aliens outside the tube. One says, "Tell us your management secrets, earthling." The Boss responds, "You have too many full-time aliens flying this UFO. Downsize half of them, then roll out the ISO 9001 process." Back in the office, Dilbert and Alice listen as The Boss, who is supported by crutches and has a perplexed look on his face, finishes his story. "...But despite all of my help, they still plowed into a snow-covered alp."
Caption: Dogbert the consultant. Dogbert stands on chair facing the Boss who sits behind his desk. Dogbert says, "You must brainwash your customers to prefer your brand for no reason." Dogbert says, "The long-term goal is to train your customers to mail you money every time they see your advertisements." The Boss says, "Would we send them our product?" Dogbert says, "Hello-o-o, brain stem."
Caption: "Dogbert the consultant" Dogbert stands on a conference table. Dogbert says, "Some customers might complain that the invisible robot they bought from us.." Dogbert says, to Wally and Dilbert, "...is nothing but an empty box.. I will train our support staff to handle those calls." Caption: "Customer's House" A customer talks on the phone in his living room, near an empty cardboard box. He is terrified. The voice on the other end of the phone says, "According to our sensors, he's in your house... and he's watching you."
Bob the dinosaur; gives wedgies to corporate people who deserve it. Budget analyst I don't understand any of our projects, I cut the ones with "E" In their names. BOB: What was that letter? analysts: EEEE! Engineers Wally: we doubled our costs, to add back up systems. Dilbert: You ant be too careful. Bob: two at once. In case one enjoys it. Wally: MMMM Marketing genius Market segmentation is the key. Dont improve the product just find dumber customers! Senior management BOB: These guys know how to delegate! You're the new VP of wedgies.
Tags #protects webs prodcuts, #engineer, #pads schedule, #six months, #build prodcut, #play doom, #computer, #add people, #tiny empire, #eighteen months, #sales people, #irrational desire, #beta test, #technology, #engineering
Dogbert holds a pointer and stands next to the caption, "How Nature Protects Weak Products." The caption says, "First, the engineer pads his schedule." Dilbert and the Boss sit at a conference table. The Boss asks, "Six months?" Dilbert replies, "At least." Dilbert thinks, "One month to build the product and five months to play 'Doom' on my computer." The caption says, "Then the manager pads the schedule as a clever negotiating ploy." The Boss tells an executive, "One year . . . Unless you add people to my tiny empire." The caption says, "Then the vice president pads the schedule to avoid looking bad to the president." The VP kisses the president's toes and says, "Eighteen months." The caption says, "Meanwhile, the sales people are making up numbers because nobody tells them anything." A man tells a woman, "Two months . . . And it solves every problem you have!" The caption says, "This causes the customers to develop irrational desire for the product." A woman says into the phone, "Give me the 'beta' test version in one month." The caption says, "Thus nature disguises weak products as 'beta.'" The woman looks at a device and says, "Cardboard? That's stupid." Dilbert replies, "Oh . . . Then it's beta."
Dilbert arrives at home and says to Dogbert, "You're probably wondering how my day was." Dogbert sits on the couch reading a magazine. Dilbert says, "It was terrible . . . Until I did THIS!" Dilbert holds up a diagram. Dilbert sits down and explains, "It all started when I deluded muself into thinking my opinions mattered." Dilbert continues, "I sprang into action like a cheetah on a trampoline!" Dilbert gets up and demonstrates. Dilbert continues, "I drew lines and boxes and arrows for hours. It was pure adrenaline." Dilbert shouts, "Suddenly, trouble struck! It wouldn't fit on one page!!" Dilbert continues, "So I shrunk everything until it was totally unreadable. And it fit!!" Dilbert concludes, "The moral of the story is that you don't have to feel bad just because you're totally worthless." Dogbert says, "I'd mock you but the challenge is gone."
Caption: "Dogbert in Hollywood" Dogbert sits at a restaurant table across from a naked movie executive wearing a goatee, glasses and boxer shorts on his head. The mogul says, "I'd like to turn your book into a movie." The executive says, "We have to keep it real, so any normal person can relate to it." Dogbert says, "do you know any normal people?" The movie man says, "No, but I'm willing to watch movies to learn about them."